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Community Impact Relationship Manager
Community Impact Relationship Manager-September 2024
Rochester
Sep 8, 2025
About Community Impact Relationship Manager

  Description

  Hours:

  40

  Schedule:

  This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs.

  Pay:

  Starting Salary: $47.11 Pay Range: $47.11 - $52.51

  Purpose of Position:

  This position is accountable to support the Community Impact team in pursuit of ESL’s community impact goals. The Relationship Manager activities will include grant making, managing relationships with grantees and community partners, research and learning about priority areas of impact in our community, and related initiatives.

  Accountabilities:

  Serves as frontline for not-for-profit organizations including managing relationships with grantees and supporting grant decisions

  Provides preliminary due diligence on organizations and potential applicants

  Reviews, analyzes, and makes initial recommendations for grant proposals

  Drafts Requests for proposals for priority impact area work

  Communicates with nonprofits about programmatic requirements and fit

  Tracks and reviews grant reports, communicates requirements to non-profits, provides updates to Executive Director and Board on grantees and impacts made

  Provides input into board materials, strategic planning, reporting or other activities as needed to accomplish internal goals

  Represents ESL at community events as needed

  Manages special projects and programs as assigned

  Develops and maintains a knowledge-base for the organizations, partnerships, and shared strategies in priority areas of community impact

  Works with VP/Director of Community impact and Sr. Relationship managers to manage the feedback loop for learning from and contributions to community partnerships

  Supports developing and maintains tools such as system maps, reports, etc. that support Community Impact team to understand the players, factors, and community priorities that can inform decision making

  Presents summary information and reports to Director, team members and/or Foundation Board as needed

  Works with Operations Administrator to insure accuracy and quality of reports on grant making for Executive Director and Board. Acts as primary backup for the Operations Administrator.

  Engages in community partnership

  Is assigned and backs up other team members in external collaborative participation where appropriate

  Exemplifies and promotes best practices of community collaboration such as the five conditions of collective impact

  Works with Community Impact team to incorporate ways to align activities to shared community strategies

  Increases knowledge & skills to provide ever-increasing value to the Community Impact team

  Seeks to be a subject matter expert on managing grantee relationships to support continuous improvement toward community impact goals

  Qualifications:

  Bachelor's degree in Business administration, non-profit management, public policy, sociology, economics, urban planning, labor studies, ethnic studies or related fields or 4 years of equivalent directly related experience required.

  Minimum of 7 years’ experience in grant or relationship management, cross-sector community leadership, capacity building, advocacy, or strategic execution in the context of community impact in any of the following: philanthropy, corporate social responsibility, workforce development, non-profit management, human resources, community development public policy or other closely related field required

  Experience building trust and relationships in racially diverse communities and with multiple sectors (business, non-profit, community/citizens, or government)

  Experience with business communication written, oral, and presentations seeking approval from boards or committees

  PC proficient (Word, Excel), adaptability to learn and operate grant management system

  Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

  Preferred Qualifications:

  Masters Degree in Business Administration, Non-Profit Management, urban planning, public policy, education, economics or related field is preferred

  10 or more years experience in philanthropy or related field requiring relationship or grant management, cross-sector community leadership, non-profit capacity building, advocacy, or strategic execution for community impact.

  Funder or backbone/intermediary organization leader in collective impact, or similar cross-sector collaborative community initiative

  Capacity building, coaching and leadership development experience

  Experience with program evaluation for learning and continuous improvement

  Proven experience working with and building relationships with culturally specific organizations

  Community organizing experience

  Ability to process feedback and input from a variety of stakeholders and perspectives in order to build collaboration and advance goals

  Understands how to frame and/or communicate data and stories to multiple audiences, including non-profits, businesses, policy makers, the public, and the media

  Understands and knows how to work in complexity and affect change in systems (systems thinking)

  Experience building buy-in and ownership among stakeholders from multiple sectors to advance community impact and equity goals

  Trusted relationships with community organizations who serve black or Latino communities in greater Rochester

  We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!

  #LI-CB1

  #LI-Hybrid

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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