Organization Transformation - Communications Solution Specialist

Are you an experienced, passionate pioneer in communications, transformation and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel?If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.

Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.

Interested? Learn more below:

Work you'll do As a C ommunication s Solution S pecialist in the Organizational Transformation practice , you will act as an advisor to client and assist them with the communications necessary to successfully implement and adopt new technologies or business process changes. Yo u will do this by performing the following job responsibilities:

Align with our core values = Americas Delivery P.R.I.D.E. (Professional Growth Purpose, Respect for our Diverse Culture Wellbeing, Innovative Delivery Solutions Methods, Depth Breadth of Expertise, Excellence in Client Delivery)

Develop communication plans and approaches for commercial and government clients

Ensure plans and approaches are accurate , align with industry standards and incorporate Deloitte's best practices

C onduct interviews and other fact-finding research and synthesize findings into key points

Work with c ommunications l ead to m anage communications workstreams from initial client meetings through development , review, revision, production, distribution , and evaluation

Identify and recommend creative ideas that will deliver on strategic goals

Execute communications campaigns, including awareness, branding, launch, social and more

Create a broad range of communication materials across multiple communication channels, including print, digital, multimedia, social networks and web

Develop engaging, well-designed communications materials, including emails, newsletters, infographics, podcasts, video scripts, responsive email templates, social media posts, website wireframes and other digital/multimedia communications

Work with designers to develop graphic identities and approaches

Proof read /edit communications deliverables and provide quality control

Monitor plan and results, analyze key metrics and optimize for continued campaign improvement

Balance multiple assignments and schedule workload to meet established deadlines

Keep abreast of communication trends

Operate in a dynamic environment with tight deadlines and changing priorities

Utilize problem-solving skills in an ambiguous environment

Contribute to practice development, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

The Team

The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation.To enable our success, it will be critical to use data and insights to inform better ways of working together.

Qualifications

Required:

Bachelor's degree in related field of study (such as Communications, Journalism, English, Marketing ) , or other related field or equivalent experience

2 + years of hands-on/applied experience in the communications field

Minimum two (2 years) of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment

Excellent interpersonal, verbal , and written communications skills

Ability to think creatively and conceptually, with a passion for storytelling

Strong creative, writing, editing, organizational and strategic planning skills and a willingness to learn from others

Experience with or exposure to change management and communication strategies

P owerPoint p resentation development experience

Strong attention to detail, time management and follow through

Ability to work well with others in a team environment

Proficien cy in Microsoft Suite (Word, Excel, and PowerPoint )

Working knowledge of Associated Press (AP) Style

Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations

Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.

Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Must be able to obtain the required level of security clearance for this role

Preferred:

Master's d egree in related field of study (such as Communications, Journalism, English, Marketing ) , or related field o r equivalent experience

Experience in the consulting or advisory fields

Project management and workplan development experience

Experience with enterprise resource planning (ERP) implementation and associated change communications strategies/execution

Experience with Google Suite

Ability to work independently and manage multiple assignments

Demonstrated research skills and analytical thinking

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.