Commercial Real Estate Relationship Manager

　　New York, United States of America

　　Job Description:

　　The CRE Relationship Manager is responsible for originating new commercial real estate loan transactions within the Bank's target market and consistent with credit policy and procedures. The relationship manager serves as the account and transaction quarterback. Role includes the review of the transaction's credit parameters, loan documentation, and other reports related to CRE transactions as well as managing the account from origination through loan maturity.

　　Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects.

　　Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets.

　　Essential Functions/Responsibilities:

　　Manage a commercial real estate portfolio.

　　Develops marketing strategies that are used to sell Santander's CRE products and services.

　　Coordinates activities, work streams, and resources needed to achieve goals and keeps others informed on status or issues; solicits and provides feedback to others.

　　Negotiates with internal and/or external parties to structure deals or establish formal agreements.

　　Establishes and implements a sales strategy; interacts with customers or potential customers to explain Santander products and services with the goal of persuading them to do business with the company.

　　Communicates with internal and external parties to ensure all appropriate information has been received from borrowers to best evaluate loan requests and ability to repay as stated.

　　Perform financial analysis and loan documentation review/analysis.

　　Determine appropriate risk and when possible minimize risk to the bank.

　　Review borrower requests, secure complete package of required exhibits and preparation of draw request packages in connection with project improvement findings.

　　Assist portfolio management team on departmental projects, as necessary.

　　Qualifications:

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Education:

　　Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field (Req)

　　Work Experience:

　　7+ years as a commercial real estate new business development officer

　　Skills and Abilities:

　　Demonstrates ability to influence others and champion new ideas to improve processes and client experience.

　　Able to work in a team environment and consult with clients.

　　Excellent presentation, interpersonal, written and verbal communication skills

　　Strong Microsoft office skills including Excel and PowerPoint.

　　Strong analytical training and the ability to implement and interpret policies and procedures.

　　Ability to use independent judgment to solve problems.

　　Ability to coordinate across multiple teams.

　　Ability to apply concepts, such as fractions, percentages, ratios and proportions, to practical situations..

　　Ability to define problems, collect data, establish facts, and draw valid conclusions.

　　Sophisticated financial skills, quantitative underwriting skills.

　　Diversity & EEO Statements:

　　At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

　　Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

　　Working Conditions:

　　Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

　　Employer Rights:

　　This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

　　For NYC Job Applicants: The base annual salary range for this position is $[123,638 - $165,000. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

　　English

　　Primary Location: New York, NY, New York

　　Other Locations: New York-New York

　　Organization: Santander Bank N.A.

　　AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO