Commercial Loan Support Specialist - Booking

　　Commercial Banking

　　Tacoma,Washington

　　Eugene,Oregon

　　Portland,Oregon

　　Roseburg,Oregon

　　Spokane,Washington

　　Description

　　About Us:

　　UmpquaBank is apublicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000+ employees,which offers bankingservices tocustomersthroughout the nation.It’s an especially exciting time to join our teamas,followingtherecentmerger with Columbia Bank,wehavegrownto become aleadingwestern-basedregionalbankwithmore than$50B in assets under managementand an unwaveringcommitment to ourassociates,ourcustomers,and our communities.

　　We create a great place to work by offering a special brand of relationship banking andby providing a culture where associates thrive.Associates who embody our core valuesfit in well here and we are eager to meet candidates who demonstrate behaviorsthat align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

　　About the Role:

　　In this role, you will be responsible for commercial loan servicing within an environment of high work volumes and established deadlines. Works on assignments that are moderately complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Independently handles servicing and production tasks requiring knowledge of commercial lending documents, policies, and procedures. Frequently acts independently to determine methods and procedures on new assignments.

　　Perform loan-servicing activities such as system maintenance to document or release loan collateral, collateral follow-up for lien perfection or release, insurance, tax and escrow monitoring.

　　Maintain electronic images of all documents produced and provide documents when requested to various departments within the business area.

　　Responsible for understanding complex commercial loan products and documentation, regulation, policy and procedure changes and apply changes to work process.

　　Identify and resolve exceptions through monitoring of system output.

　　Perform work accurately and within assigned deadlines.

　　Responsible for providing outstanding customer service; respond to requests and make recommendations to internal and external customers.

　　Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.

　　Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.

　　About You:

　　High school diploma/GED required. Associate's degree preferred.

　　2-3 years of experience in commercial loan servicing or equivalent experience.

　　Possess advanced knowledge of commercial loans, regulations, policies, and procedures.

　　Demonstrated excellent math, analytical, multi-tasking, and problem-solving skills.

　　Possess working knowledge of commercial loans, regulations, policies, and procedures.

　　Proficient use of computer software including Word, Excel, loan servicing systems and other office equipment.

　　Work Style :

　　Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly.

　　Our Benefits:

　　We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $18.00to$27.13, and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

　　We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

　　Our Commitment to Diversity :

　　Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected]

　　To Staffing and Recruiting Agencies:

　　Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.