At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
We are currently seeking a Commercial Banking Specialist to join our commercial banking team. As a Commercial Banking Specialist, you will have the opportunity to provide business development support to our commercial officers and customers by administering and assisting in the execution of our commercial loan processes.
A successful candidate will have:
Exemplary customer service experience
Strong attention to detail
Confident and articulate communications skills
Initiative and strong work ethic
Problem resolution skills
Ability to work in a fast paced environment and complete projects upon deadlines
An understanding and commitment to our values
Essential functions of the role:
Business Development Support
Input and manage new loan opportunities within the commercial loan processing system with collaboration from commercial officers and others
Open new deposit accounts for current and prospective customers
Assist with the collection of required information from customers for approval process submission and ensure portions of the loan package meet required specifications
Assist with and coordinate loan closing and account opening due diligence items
Coordinate document preparation on new loans and renewals of existing loans
Monitor documents for accuracy, completeness, and adherence to approval conditions
Coordinate document signing dates with customers and commercial bankers
Support commercial officers in their business development activities
Customer Service
Oversee service of designated accounts
Serve as liaison between the customer and commercial officer
Perform routine maintenance on existing deposit accounts
Respond to inquiries or requests for information
Research, identify, and resolve account questions, delinquencies and other customer issues
Prepare payoff requests, collateral releases, and prepayment calculations pursuant to terms of loan documents
Interact with Emprise associates, customers, other banks and vendors relative to areas of concern involving commercial loan services
Escalate issues as needed
Administration
Coordinate the daily workflow for commercial officer
Monitor existing loan portfolio and/or accounts to ensure conformity with terms and requirements
Draft necessary documents, correspondence, and agreements
Process payments, fees and/or payoffs
Advance funds on lines of credit or other draw facilities
Negotiate satisfactory resolution of basic-to-intermediate documentation, compliance, and legal issues with customers, bank associates, officers, and vendors
Establish and maintain complete loan, business documents, and customer records
Submit loans for booking and process loan modifications
Monitor loan-servicing reports for accuracy
Ensure data quality and integrity
Analyze and interpret data regarding billing questions, rate changes and other critical loan or business information
Support special projects as needed
Other duties as assigned by manager within the scope and responsibility of the job
Requirements
High school diploma or equivalent required
3+ years previous banking experience required
1+ years of direct administrative experience required
Successfully pass a credit check required
Commercial lending or real estate experience preferred
Proficiency with Microsoft Office products preferred
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.