Job Description

　　Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis

　　Track and Improve Collision Operative Program with collision dealersDevelop Collision Training Program for Estimators and additional critical profiles at the repair process

　　Pulso Survey track and dealernet usage

　　Collision CSI – dashboards / dealers information sharing process / increase and encourage dealers for continuous improvement of quality and quantity of information for this satisfaction indexImprove Collision CSI at dealers

　　Follow Up and Execute Total Loss Avoidance Program (analyze cases, evaluate and share results, work together with dealers and insurers to maximize the program)

　　Control Fastening Kits program (results and track) New Product Launch for more vehicle applications. Work with all the involved teams to develop new kits, as purchasing, supply chain, service engineering and sales team

　　Follow up Audatex estimates information to update dashboards related to this information as well to update collision RIM (inventory tool) main part numbers (analyze replacements and new part numbers)

　　Support dealers with Collision RIM parts in order to optimize and meet required targets for compliance

　　Manage rebate program for collision VIPs orders – claims follow up and execution

　　Track Collision KPIs at dealernet - Sales / ORs / AV / TMR / CMR standardized collision network visit

　　Analyze and Follow up Insurer claims cases at dealernet

　　Assisting the dealer in implementing initiatives to increase performance at Collision (Body shop) business

　　Maximize the Collision profitability at dealership

　　. Assisting the dealer in identifying areas to improve profitability through business process

　　. Ensuring that the dealer takes advantage of rebates and incentives available for

　　Collision business

　　Holds themselves and others accountable for demonstrating GMs values and cultural behaviors

　　Performs other related duties as assigned

　　Additional Job Description

　　Education:

　　Industrial Engineering, Bachellor in Bussiness or similarLanguages:

　　English language proficiency.

　　This role requires communications conducted in English

　　Skills:

　　Innovation Management

　　Problem Solving

　　Dealing with Ambiguity

　　Managerial Courage

　　High level of oral and written communication skills

　　Interpersonal skills to work effectively with others

　　High level analytical ability where problems are unusual and complex

　　Experience:

　　Recommended previous jobs in automotive industry

　　Project management

　　Collision business knowledge desirable

　　Experience with automotive dealernet

　　Value proposal:

　　Competitive salary

　　Superior benefits to the law

　　Career development platform

　　Ongoing training

　　Remember to attach your CV when applying to this vacancy.

　　Just so you know… diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

　　About GM

　　Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

　　Why Join Us

　　We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

　　Diversity Information

　　General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

　　We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

　　We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

　　Our Company (https://search-careers.gm.com/en/working-at-gm/)

　　Our Culture

　　How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

　　Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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　　The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.