Collections Specialist

　　Location : CARY, NC, United States

　　Job Family : Finance/Economics

　　Job Type : Regular

　　Posted : Jan 18, 2024

　　Job ID : 46034

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　　Job Description

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　　A Collections Specialist at Parker Lord is responsible for collecting receivables in a timely manner to ensure a steady flow of cash to the corporation. The Collections Specialist will manage customer accounts and execute appropriate actions to facilitate collection of past due amounts as well as coordinate and communicate with the customer and internal departments to resolve customer disputes and resolve outstanding issues. They will conduct research and analysis on customer accounts and prepare reports as required. All Collections Specialists will assist with meeting department metrics and goals.

　　This role is aHYBRID ROLElocated inCary, NC. Our Hybrid Schedule isFOUR days in office, ONE day remote.

　　Scope/Supervision and Interaction:

　　Primarily responsible for the collection of delinquent accounts and resolution of customer disputes in accordance with approved collection policies and procedures.

　　Monitor customer accounts for past due balances and promptly contact customer to collect payment

　　Proactively monitor customer accounts for future invoices to ensure collection by due date

　　Promptly research and resolve customer payment discrepancies and invoice disputes

　　Partner with Sales and Customer Service to improve the order to cash process

　　Monitor customer account details for delayed payments and other irregularities

　　Act as liaison between Collections and Division Finance

　　Utilize advanced excel skills to analyze customer accounts and transaction detail

　　Assist with identifying and communicating billing discrepancies for immediate correction

　　Optimize cash flow through the achievement of team targets and goals

　　Prepare reports for executive management

　　Attend industry group meetings as required

　　Assist with cash application to customer accounts

　　Identify collection barriers and work cross-functionally with internal and external resources to resolve

　　Propose improvements in collections related procedures

　　Support annual audit activities

　　Assist with special projects as needed

　　Act as backup for other positions in the departments as required

　　Qualifications

　　REQUIRED

　　Education:Bachelor's Degree required, preferably in Accounting or Finance

　　Excellent problem solving and analytical skills

　　Strong organizational skills

　　Ability to multitask

　　Strong oral and written communication skills

　　Advanced knowledge of Microsoft Suites

　　Ability to work independently with some direction

　　Ability to effectively write business emails and reports

　　PREFERED:

　　Work Experience:One to two years in Accounts Receivable and/or Collections

　　SAP Experience in the Accounts Receivable function

　　Experience in a manufacturing B2B environment

　　Note: The essential functions above have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

　　Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

　　Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

　　(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

　　If you would like more information about Equal Employment Opportunity as an applicant under the law, please go toKnow Your Rights: Workplace Discrimination is Illegal (eeoc.gov) (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights-ScreenRdr.pdf) andGenetic Information Discrimination (https://www.eeoc.gov/genetic-information-discrimination)

　　Drug-Free Workplace

　　In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

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