Description You may be excited about Robert Half's new opportunity with a company in the Non-Profit field, if you are an experienced Collections Specialist with a strong sense of ownership and attention to detail. Based in the Maywood, Illinois region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist. If you are determined to succeed and are looking for a new opportunity, contact us today!
Your responsibilities
Register all customer payments to the correct reports
Accurately process bankruptcy filings when received
Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
Lead all billing and reporting activities according to deadlines
Handle inbound and outbound collections calls and correspondence
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Ensure payments are processed
Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Oversee and update customer files to ensure data accuracy Requirements
General Job Requirements
• High School diploma or GED equivalent. Graduate from accredited education institution with an Associates or bachelor’s degree in business or a related field preferred.
• Three (3) to Five (5) years of experience is recommended; coupled with excellent customer service skills.
• Experience and proficiency with computer software, including Microsoft Excel and Word programs
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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