At ALLO, we believe people are our biggest asset. Our team brings the ALLOmission to life because as local members of each community, we live,work, play, and volunteer right here with you. We're passionate aboutbeing involved and contributing to the success and progress of each of our GIGCommunities.

　　We pursue these passions because ALLO leaders have created a workplace wherefolks are valued, ideas are heard, and leaders and teammates show up foreach other at work and in life.

　　The ALLO Hosted PBX Team is looking for a focused go-getter to join ourcaffeinated team of business-savvy phone system experts. Obsessiveorganization, a freakish attention to detail, and a stunning display ofthick skin top our list of requirements. Our tight-knit group works best whenwe focus on the customer, commit ourselves to efficiency and accuracy, andthrow in a heaping dose of humor. Knowledge and experience are essential soyou must be comfortable speaking in acronyms.

　　Hint: if you don't know what PBX, SIP, or VoIP stands for, thisprobably isn't your gig. However, character is just as important to us. Welook for those who have a natural instinct for our core values: Honest,Local, Exceptional, and Hassle-Free. If you like your coffee strong andhave a solid sense of customer commitment, let's talk about GIG thingstogetherRESPONSIBILITIES:

　　The best part of this position is that there is no typical day.

　　You may be at your desk or you may never set foot in the office.

　　Punch that clock and get your day started with our team email, motivationalways included.

　　If you happen to be in the office you will:

　　Be a reliable source of information and care with customers by phone andemail.

　　Make outgoing contacts to arrange business visits and prepare for ALLOinstallations.

　　Show off your phone-savvy skills by organizing and programming equipment priorto installation.

　　Flex your skills for exceptional service internally too, the hosted PBX teammanages our ALLO phone systems as well.

　　Mandatory break for team high-fives (windmills always encouraged) andcaffeine replenishment.

　　If you're living that out of office life:

　　Be a friendly and diligent provider of information on-site during ALLOinstallation.

　　Maintain efficiency and be an asset to installation technicians as you helptest phone systems.

　　If there's a problem, you're there to solve it by coordinatingprogramming changes to fit customer needs and troubleshooting if necessary.

　　Phone systems are complex but you'll make it easy, providing our customerswith on-site training, always prepared for loads of questions.

　　Collaborate with the business team and other departments to ensure we'reproviding the best possible experience.

　　Communicate any questions or concerns with your supervisor and finish your daywith a quick check-in to ensure all of our customers have received theabove-and-beyond care they deserve.

　　Colorado Residents: typical pay range for this role will be from $20.00 -$22.00 per hour depending on experience.

　　EDUCATION:

　　Associate's Degree or 2 years of relevant job experience.

　　Relevant job experience is described as: job experience in similar industryor job experience with similar essential duties

　　EXPERIENCE:

　　Customer Service experience highly desired.

　　Must be technical in nature and have a strong desire to troubleshoot and solvecomplex customer issues, sometimes independently.

　　Ability to effectively address customer expectations and respond promptly tocustomer needs.

　　Demonstrate accuracy, thoroughness and attention to detail.

　　Always looking for ways to improve and promote quality.

　　Experience with design and implementation Hosted PBX, VoIP or Key Systemproducts.

　　Proficiency documenting and communicating technical situations with internaland external teams.