Job Description

　　Contacts delinquent customers by telephone or email to collect past due payments or to make alternative payment arrangements.

　　Establishes and maintains files relating to collection activities.

　　Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager.

　　Skills and Requirements

　　Must haves:

　　  * HS diploma

　　  * 1+ years of prior consumer or commercial collections experience

　　  * Experience managing delinquency levels within an assigned portfolio using outbound calls, letters and use of third-party providers

　　  * Ability to think through complex collections issues

　　  * Experience working a high volume of accounts throughout the month (250 accounts or more)

　　Proficient with Microsoft Excel Plusses:

　　  * Experience with problem accounts such as repossession, modification where appropriate and/or the transfer of accounts to late-stage collections or the Financial Recovery group

　　  * Experience periodically accessing and analyzing credit information from various sources

　　  * Experience with Oracle - converting to oracle

　　Able to learn systems very quickly and ability to apply newly learned knowledge null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].