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Collections Manager - (Peabody, MA)
Collections Manager - (Peabody, MA)-March 2024
Peabody
Mar 29, 2026
About Collections Manager - (Peabody, MA)

  POSITION SUMMARY:

  The Assistant Vice President, Collections is responsible for all aspects of the collection and recovery efforts of all commercial, consumer and mortgage loans. The Collections Manager is responsible for minimizing loss due to delinquencies and defaults on all bank loans as well as loans serviced by the Bank for investors and loan participants. All tasks are performed in compliance with the established Bank policies and procedures and in accordance with all Fair Lending Regulations.

  REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):

  Knowledge

  Bachelor’s degree in business administration or related field

  Minimum 3-5 years’ experience in commercial, residential and consumer loan collections and loss mitigation

  3-5 years managerial experience

  Strong knowledge and understanding of Fair Debt Collection Practices Act, Mortgage Servicing, and Secondary Market Requirements as they pertain to default management and loss mitigation

  Ability to work in a team environment, as well as independently with desire to learn and grow

  Must have the ability to define problems, collect data, establish facts, and draw valid conclusions

  Strong problem-solving skills.

  Excellent oral, written and interpersonal skills

  Attention to detail and ability to meet deadlines and deal tactfully with customers.

  Proficient computer skills including Microsoft Office.

  NSB offers competitive benefits packages, which include the following:

  Medical, Dental and Vision on day 1 - no waiting period

  401k with company match

  Paid Time Off - Vacation, Personal, Sick, Holiday

  FSA/DC/HSA Accounts

  Company Paid Short-Term Disability

  Company Paid Long-Term Disability

  Paid Family Medical Leave

  Company Paid Life & ADD

  Voluntary Life

  Tuition Assistance

  Hospital Indemnity Plan

  Employee Referral Bonus

  Employee Banking Discounts

  Supplemental Insurance Plans with AFLAC

  Pet Insurance

  Weekly Jeans Day Program

  Service Recognition Program

  Wellness Benefits including Weight Watchers, Mind & Body, Gym Memberships and much more!

  At North Shore Bank, we are committed to creating a place as diverse as the communities we serve. Our core values shape the decisions we make every day and help to define our company culture and it is these values that comprise what we call, “well north of your expectations”. Our core values include leadership, integrity/transparency, respect, adaptability, collaboration, accountability, and empathy.

  North Shore Bank is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Monday - Friday

  38.75 Hours

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