Job Summary

　　Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.

　　Major Tasks, Responsibilities, and Key Accountabilities

　　Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.

　　Receives payments and posts amount paid to customer account.

　　Documents information about financial status of customer and status of collection efforts.

　　Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.

　　Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.

　　Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.

　　Nature and Scope

　　Refers complex, unusual problems to supervisor.

　　Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

　　None.

　　Work Environment

　　Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

　　Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

　　No travel required.

　　Education and Experience

　　HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.For CA, CO, CT, MD, NJ, NV, NY, OH, RI, WA Job Seekers :

　　Pay Range

　　$20.29-$24.57 Hourly

　　HDS provides the following benefits to all permanent full-time associates:

　　Medical (with Prescription drug coverage), dental, and vision plans

　　Health care and Dependent Care FSA (as applicable)

　　401(K) with company match

　　Paid Holiday, Vacation, Personal Time, and Wellness Day

　　Paid Sick Time

　　Life and Accidental Death & Dismemberment Insurance

　　Short and Long-term Disability Insurance

　　Critical Illness Insurance

　　Accident Insurance

　　Whole Life insurance

　　Commuter Benefits

　　Tuition Reimbursement

　　Employee Assistance Program

　　Adoption and Surrogacy Assistance

　　CA, CO, CT, MD, NJ, NV, NY, OH, RI, WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

　　Our Goals for Diversity, Equity, and Inclusion

　　We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

　　Equal Employment Opportunity

　　HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.