Description: 

　　Commercial Office Managers are role models that exemplify our organization's core values. They provide outstanding personalized service to our clients while following our bank philosophies: See It, Own It, Solve It and Find a Way to Say Yes! 

　　Below is a list of essential job functions. Additional responsibilities may be assigned in the position. 

　　Leadership 

　　Possesses and displays a positive demeanor in managing change, working, and communicating consistently with others, and leading by adhering to policies, procedures, and client service standards. Ensures compliance with bank policies and procedures and consistently submits accurate and detailed loan documentation. Successfully leads team to meet or exceed established goals through delegation, ongoing education, and effective personnel management. 

　　Professional development 

　　Possesses an up-to-date solid understanding of all commercial lending and the various techniques and skills vital to perform duties. Responsible for submitting quality loan applications and meeting credit underwriting guidelines. Invests in branch staff to actively develop them long term. Strives for outstanding performance and demonstrates learning ability and retaining material. Continues professional development by voluntarily participating in the PBA/OBL/NYBA and/or BAI e-learning elective courses as well as remaining abreast of industry trends. 

　　Foster our culture 

　　Displays a dedicated support of management and dedication to the organization. Maintains a professional and ethical image in appearance, communication, and action. Acts as a role model for the team, organization, and community and volunteers in professional organizations and local market events. 

　　Provide enhanced client service 

　　Collaborates with branch team members and business partners to optimally work referrals and deepen client wallet share through client acquisition. Market the organization by bringing awareness to the bank with every opportunity focusing on relationship development and community involvement. Responds and handles client inquiries and concerns and resolves client issues in a timely manner. 

　　Business development 

　　Responsible for originating new commercial and retail loans within the target market by maintaining a strong pipeline of prospects through encouraging business relationships and continued community involvement and outreach. Seeks opportunities to present retail mortgage and commercial options, including CRA bank initiatives, to relaters, builders, small businesses, and other centers of influence. 

　　Benefits 

　　• Medical, Dental, Vision & Life Insurance • 401K with company match and profit-sharing program • Paid Time Off & Recognized Holidays • Leave policies • Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet) • Hospital Indemnity • Employee Assistance Program • Employee Health & Wellness Program • Special Loan and Deposit Rates • Gradifi Student Loan Paydown Plan • Rewards & Recognition Programs and much more!  Eligibility requirements apply. 

　　EOE/AA: M/F/Vet/Disability 

　　https://mandatoryview.com/?LicenceId=5a7398f0-7edb-4cb7-a02b-518dcfa222fa&ProductType=IntranetLicense&SubType=PG 

　　Requirements: 

　　QUALIFICATIONS, EDUCATION, AND EXPERIENCE 

　　To perform this job successfully, an individual is required to perform each essential job requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. Successful completion of required background checks is required. Reasonable accommodation may be made to enable individuals with disabilities. 

　　LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before g oups of clients or employees of the organization. Ability to communicate to clients directly and effectively. 

　　TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet, and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. 

　　MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide into all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

　　REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve exciting problems involving several variables in a standardized situation. 

　　PHYSICAL DEMANDS AND WORK ENVIRONMENT: Representative of those that must be met by an employee to successfully perform the essential functions of this job. 

　　This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions. Ability to travel on occasion and attend seminars or training sessions offsite. 

　　PI235115704