Clinical Solutions Delivery Consultant (Patient Monitoring) – New England

Impact the use, adoption and optimization of patient monitoring solutions at numerous Philips customer sites. As a Clinical Solutions Delivery Consultant with Philips Healthcare, no two days are the same. One day you may be delivering a custom-made educational program at a major teaching hospital, the next you could be supporting a go-live in a clinical unit when they first put their patients on the Philips monitors. You will customize the configurations of the Philips patient monitoring systems to support the clinical workflows in the customer’s units and help optimize the use of new technologies. You are critical to the successful planning and implementation of significant improvement projects.

Your role:

Serve as a clinical resource to patient monitoring customers in the Southern New England area

Expected travel to all states in the East Zone (CT, RI, ME, NH, VT, MA, Metro NY. Could travel from Baltimore to Maine)

Work closely with the Philips Field Service organization, sales, and project managers during multiple phases of the implementation and go-live processes

Understand customer’s goals for their Philips solution; develop plans to support solution implementation and use from a clinical perspective

Manage the clinical aspects of an implementation including: assessing workflows, creating education plans, determining custom configurations, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions

Assess customer's configuration requirements and education needs; plan and deliver equipment and application education

Focus on the clinical configuration and education needs of patient monitoring customers in various departments: critical care, emergency department, peri-operative units, telemetry, NICU/PICU, and general care

Understand clinical implications of technical implementations including networks and clinical informatics systems

Deliver clinical services to customers that are consultative, advanced, and focused on workflows and clinical optimization

Apply product and clinical knowledge to troubleshoot and solve problems

Support customers in the use and optimization of their systems

Establish and maintain strong working relationships with key internal partners and customers; enable the success of the implementation team

You're the right fit if:

Bachelor's Degree in Nursing or equivalent (RN); current nursing license

4 + years in-depth knowledge of the critical care environment

Clinical teaching/in-servicing experience

Skills with EMR’s and networked clinical systems

Exceptional communication and presentation skills

Project management skills and experience

High comfort level with technology and nursing informatics concepts

Advanced computer skills and understanding

Ability to be managed remotely

Ability to work in ever-changing environments

Flexibility and tolerance of ambiguity

Detail oriented with excellent organizational skills

Willingness to travel overnight 75% of the time

Within 1 hour of a major airport

Must possess a valid Driver's License

Average driving is 1 to 4 hours daily

English as a primary language

Lift parts or carries parts weighing a few ounces to over 25 lbs.

Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility

May be required to be available 24 x 7 via phone or text

Potential exposure to hazardous physical, chemical, and biological agents

This position will require you to meet all customer specific mandates such as vaccinations and or screening tests

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Philips Transparency Details

The pay range for this position is $90,160.00 - 154,560.00 annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside within the New England region.

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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