Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

　　Intro

　　Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Clinical Educator, and you’ll do the same.

　　Principal Responsibilities

　　Leads KOL lifecycle management

　　Leads Global/Regional/Local education strategy, management and execution of peer to peer programs

　　Work closely with KOLs to assist in monitoring product-related case-studies especially for the purpose of new product listing and evaluation in the hospitals.

　　Compliance aspects of the relationships, e.g. contracts, reporting, payments, and confirmation of services, etc.

　　Creates and reviews podium presentations for peer to peer programs (e.g. webinars, podcast, workshops, etc.)

　　Designs, manages and executes scientific advisory panels/boards and KOL development sessions.

　　Conducting Convatec products teaching to patients and caregivers in the usage of our products

　　Conducting trouble-shooting sessions for patients with complications when the need arises

　　Be able to recommend the right Convatec products that best suit patients’ needs.

　　Develop and maintain account management plans to drive growth strategies for key accounts; monitor sales progress and identify opportunities across accounts.

　　Work collaboratively with the marketing team and the Sales Team to provide support in education programs for HCP and sales activities for Convatec product franchise.

　　Work closely with the ConvaTec’s Customer Service Personnel in providing excellent after-sales service to patients and facilitate the running of ConvaTec Membership Program / Rewards Program to ensure customer retention.

　　Performs other duties assigned.

　　Qualification and Experience

　　The successful candidate must hold a nursing degree, and have at least 5 years’ of clinical experience in Ostomy and Wound.

　　Previous experience as a Clinical Educator/Trainer within the medical device or healthcare industry will be an added advantage.

　　Excellent communication and interpersonal skills and able to build strong business relationships with health care professionals.

　　Possess good presentation skills.

　　Is customer-oriented and committed to providing high standard of service.

　　Is motivated, and able to work independently.

　　Possess excellent organizational and planning skills in the implementation of educational programs.

　　Work is performed independently under minimal supervision by the manager and is reviewed occasionally while in progress for accuracy and completeness

　　Committed to a high standard of excellence which includes working professionally and ethically.

　　Computer literate to an intermediate level including Microsoft Outlook, Word, Excel and PowerPoint

　　Flexibility and can travel to up country

　　Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

　　This is stepping up to a challenge.

　　This is work that’ll move you

　　#LI-JG1

　　#LI-Hybrid

　　Beware of scams online or from individuals claiming to represent Convatec

　　A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

　　If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected] .

　　Equal opportunities

　　Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

　　Notice to Agency and Search Firm Representatives

　　Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

　　Already a Convatec employee?

　　If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!