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Clinic Operations Coordinator
Clinic Operations Coordinator-May 2024
May 5, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
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About Clinic Operations Coordinator

  Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

  Job Summary:

  Under the general guidance of the Clinic Administrator, supervises and coordinates staff performance, activities and functions at assigned clinic to ensure the delivery of quality patient service. This position ensures assigned staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective clinic operations. The COC will also provide support to clinic staff in the absence of the Clinic Administrator.

  Primary Responsibilities:

  Supervises assigned staff to ensure quality patient care, including forms and procedures as required Monitors clinic workflow and schedule to ensure productivity standards are met Administers clinic policies and procedures in a consistent and timely manner Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care Assists Clinic Administrator to work with senior management and ensure operations and relations are effective Attends required meetings and participates in committees as requested Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner Ensures that offices for new and incoming physicians are ready and equipped Coordinates staff work activities and serves as resource to medical management staff in various market(s) Collects clinic performance and quality metrics and produces reports for management Orders office and medical supplies and ensures sufficient quantities are maintained at all times. Assists the Clinic Administrator in budget preparation and adherence Coordinates conference calls and assist with preparation for meetings for staff in market Performs all other related duties as assigned

  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Years of post-high school education can be substituted/is equivalent to one year of experience.

  Required Qualifications:

  1+ year of clinic operations or healthcare experience, including one year of supervisory/lead experience Working knowledge of Microsoft Office applications, including Excel Computer literacy Knowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situations Knowledge of fiscal management and human resource management techniques Knowledge of office management techniques and practices Skill in gathering, analyzing, and evaluating data Demonstrated skill in written and verbal communication Ability to exercise initiative, problem solving, decision-making Proven ability to establish priorities and coordinate work activities Demonstrated good communication and customer service skills This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

  Preferred Qualifications:

  Current State Vocational Nurse License Professional healthcare license or certification Solid knowledge of Microsoft Office applications, including Excel

  Physical & Mental Requirements:

  Ability to lift up to 25 pounds Ability to push or pull heavy objects using up to 25 pounds of force Ability to sit for extended periods of time Ability to stand for extended periods of time Ability to use fine motor skills to operate office equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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