We are seeking a Clinical Scheduling Coordinator who will work with faculty and will be responsible for all aspects of surgical and procedural coordinating. Schedules patients into earliest most convenient time slot while considering factors such as procedure and OR time and availability of operating room personnel and equipment.

　　Specific Duties & Responsibilities

　　Provides primary surgical and procedural scheduling coordination.

　　Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents and waivers, history and physical, orders, etc.

　　Verifies insurance information for each surgery and procedure scheduled.

　　Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting.

　　Reviews with patients all surgery instructions and necessary forms for completion.

　　Reviews with patients all insurance requirements before surgery and will work with the patient and billing office to ensure all proper financial arrangements have been made before surgery.

　　For international patients, will work with the International Office to ensure financial clearance and scheduling.

　　Discuss general and pre-operative information with patients, family members, insurance companies and JHMI staff, mail surgical correspondence to patients.

　　Educates patients on what to expect before, during, and after their surgery.

　　Ensure that all patient questions have been answered by the appropriate staff.

　　Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care.

　　Schedules surgery and procedures in EPIC.

　　Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (combo cases).

　　Inputs ICD and CPT coding from surgeons’ posting sheets for surgical and procedural authorization.

　　Works with financial clearance and production unit staff to assist patients in financial need.

　　Works with social worker to assist patients with resource challenges.

　　Checks over schedules 2 weeks in advance for errors.

　　Relays employee concerns to Surgical Scheduling Supervisor.

　　Attends Surgical Scheduling meetings.

　　Identifies open surgery time for other providers.

　　Assists in locating missing paperwork for surgeries.

　　Assists in creating surgical scheduling protocol.

　　Provides backup coverage for Surgical Scheduling Supervisor, as needed.

　　Performs general office duties include assisting with telephone calls, clinic appointment scheduling, scanning documents, and filing patient correspondence.

　　Performs other duties as required and assigned. This description is a general statement of required major duties and responsibilities performed on a regular and consistent basis by the incumbent. It should not be held to exclude other duties not mentioned that are similar in nature and level of difficulty.

　　Minimum Qualifications

　　High school diploma/GED required.

　　Three years progressively responsible medical office experience.

　　Medical terminology required.

　　Preferred Qualifications

　　Experience in the Johns Hopkins system strongly preferred.

　　Two years of the related work experience that includes OR scheduling and/or patient management.

　　Epic/OpTime experience strongly preferred.

　　Classified Title: Clinical Scheduling Coordinator

　　Role/Level/Range: ATO 40/E/02/OE

　　Starting Salary Range: Min $18.00 - Max $33.50 HRLY ($61,620 targeted; Commensurate with experience)

　　Employee group: Full Time

　　Schedule: Monday-Friday, 8:30 am - 5:00 pm

　　Exempt Status: Non-Exempt

　　Location: Remote

　　Department name: SOM Oph Operations

　　Personnel area: School of Medicine

　　Total Rewards

　　The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

　　Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

　　JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

　　**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

　　The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

　　The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion (https://diversity.jhu.edu/roadmap-on-diversity-and-inclusion/) .

　　Accommodation Information

　　If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

　　Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

　　The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

　　The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

　　Note: Job Postings are updated daily and remain online until filled.

　　Equal Opportunity Employer:

　　Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.