Kforce has a client that is seeking a Client Support Associate in El Segundo, CA.What you will do:

　　Client Support Associate will develop one-on-one relationships with advisors, their staff, and end clients

　　Work independently to assist callers with tailored support to meet their needs

　　Serve as the caller's primary point of contact and own the caller's issue from start to finish

　　Quickly and thoughtfully handle complex and escalated issues from representatives and customers

　　As a Client Support Associate, you will provide support on various computer systems associated with the Broker/Dealer

　　Maintain minimum call requirements and quality review scores while adhering to assigned work schedule

　　Utilize CRM (Client Relationship Management) tool to accurately record and track calls

　　Participate in special projects and team accountabilities including training and support of internal and external contacts

　　High School diploma/GED

　　2 years of experience working in client-service or call center

　　1 years of demonstrated success navigating multiple computer systems in a professional setting

　　Strong technical aptitude

　　Really catch our eye with:

　　Bachelor's degree in Finance, Accounting or Business

　　2 years of experience delivering excellent problem resolution, organizational and follow-up skills

　　1 years of work experience in the financial services industry

　　Previous exposure to client servicing and/or account management highly desirable

　　Our top performers share the following traits:

　　Demonstrated experience communicating orally and in writing

　　Personal integrity, responsiveness, professionalism, and ambition; Strong work ethic

　　Flexible and adaptable to change

　　Positive role model to colleagues; Team player mentality Passion for providing a world class customer service experience to clients

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:20.00Maximum Compensation:22.00