Drive structured approach to identify and solve business problems that lead to insights and solutions. Create thought leadership assets that present innovative and action-oriented information, knowledge, guidance, and recommendations on a specific market-relevant strategy topic.

　　As an Associate Manager it is required to:

　　Identify and assess problems of high / medium complexity for area of responsibility.

　　Address situations in which analysis requires an in-depth evaluation of variable factors (identify / propose solutions) .

　　Adhere to strategic direction set by Sr. Management / Leadership when establishing near-term goals.

　　Interact with Sr. M anagement / Leadership within Accenture, involving matters that may require acceptance of an alternate approach.

　　And as a Client Success Office - Business Products Owner Associate Manager , you will need to:

　　As a member of the Capability Team within Client Success, own the Business r equirement s for the Client Success products, including Accenture Applications and Vendor managed SW application . In collaboration with the CIO IT Delivery partners, manage the requirements through the SW delivery lifecycle.

　　With a combination of software product s knowledge + functional expertise + industry focus , be able to create solid drafts of the epics and related features for a product . T he n analyze and propose enhancements to the application s . Also assist the internal clients with the documentation of the defined product functional requirements and use cases.

　　Assess and a ss ist Manager + Capability Lead with the assessment of the current capabilities and market requirements and defin ition of the related business requirements and metrics. Finally , be able to translate those requirements and use cases to the CIO IT delivery team .

　　Be capable of assessing the current state, identif ying business requirements, and defin i ng the future state and/or business solution .

　　Research, gather and synthesize information to share / present to the stakeholders and CS Leadership.

　　Document existing and help design ing new business processes .

　　Develop high level test conditions and expected results based on the requirements .

　　Manage quality reviews of the products developed by the team, to ensure all business and design requirements are met .

　　Review user stories and vet out anything that is unclear coordinating between the technical teams and the requestors (the business / internal clients) .

　　Coordinate the intake, plan and follow-up of the new requirements for enhancements and new functionality requested by the business and internal clients.

　　Work with the Client Success Operations and CIO and ACS Support Teams to follow-up and make sure any incoming defects or production bugs are address ed and resolved timely .

　　MUST HAVE

　　Manage end-to-end requirements (from design to build, test and deployment).

　　Should be able to write and understand design documents, then apply that knowledge to supervise testing coordination u nderstanding that this product is client and leadership facing so accuracy and confidence that the final product will meet the expectations is a must .

　　Needs to be proactive, self-starter, able to “translate” from the big picture (high level requirement) to the detailed level.

　　Understand issues management process.

　　Quick learner, able to deal with ambiguity.

　　7 years of experience in B usiness A nalyst role or similar

　　English language fluency

　　Undergraduate Degree

　　NICE TO HAVE

　　Basic understanding of MMS functionality.

　　Qualtrics Dashboards (must have prior reporting/dashboard experience with any other tools)

　　Familiarity with Ticketing systems (ServiceNow, ADO, etc.) and Work Management Tools (Jira, Confluence , etc. )