Home
/
Customer Service
/
Client Solutions Manager, Korea
Client Solutions Manager, Korea-May 2024
Seoul
May 4, 2026
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Client Solutions Manager, Korea

  Responsibilities

  TikTok

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the team

  TikTok's Global Business Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We provide strategic input and run high-impact campaigns to ensuring our customers have best-in-class tools and products at their fingertips.

  Client Solutions Manager(CSM) is a consulting expert who proposes optimization solutions for TikTok's performance & branding advertisement products to meet marketing purposes and campaign KPIs of major advertisers. In the sales stage, ideal candidates propose product scenarios and solutions for full-funnel advertising through sales team. In the post-sales stage, you will be responsible for data-driven monitoring and product proposals in the method of growth marketing to optimize advertising efficiency after the live campaign. In addition, Client Solutions Managers achieve advertisers' campaign goals and seek upselling opportunities by educating new TikTok advertising products and giving performance reviews.

  Responsibilities

  - Propose full funnel advertisement solutions & consultative presentations to advertisers in pre-sales pitching stage with the sales team

  - Educate clients on TikTok's advertising processes, products and best practices for performance & branding campaigns

  - Proactively analyze data to plan, setup and optimize performance & branding auction advertisement campaigns

  - Identify up-selling opportunities by monitoring campaign delivery and revenue growth

  - Conduct A/B tests and share feedback to develop new TikTok ad products and solutions

  - Build strong cross-functional collaboration and trust relationship with sales team via daily interaction, weekly review, and quarterly strategy plannings to support clients' needs

  Qualifications

  - Bachelor's degree or above

  - 3+ years of experience in performance-based campaign management in in-house marketing, digital agencies, platforms or media side

  - Experience in managing self-serve digital advertising media as well as 3rd-party tracking tools like GA, Appsflyer, Adjust etc. for Web&App advertiser

  - Sales oriented mindset to upsell revenue from existing clients

  - Self-starter with strong communication skills who can manage strategic client relationships

  - Fluent in both English and Korean, which could be used as working languages

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  #LI-WL5

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Enterprise Customer Success Manager - Partners
As an Enterprise Customer Success Manager for our Partner team, you will proactively drive effective strong relationships, adoption, and new product attachment across our largest and most strategic p
Patient Service Coord I, HH
Location: Home Health - Fort Worth Department: Administration Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: Manages patient accounts to ensure accurate and timely d
Director, IT Client Support & Service Management
Competition Number: REQ 5624 TITLE: Director, IT Client Support & Service Management DIVISION: Information Technology SALARY: Payband 13, $105,304 - $140,403 per year LOCATION: 51 Dockside Drive
Werkstudent:in Supply Chain/Customer Service
Company Description Fast jeder von uns ist in seinem Leben schon einmal mit Produkten von Mattel in Berührung gekommen: ob mit Barbie®, Hot Wheels®, Fisher-Price® oder Gesellschaftsspielen wie UNO od
Bi-lingual Customer Care Agent, Part Time, Public Affairs - Lakeland
This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise for service, associates or our
Customer Service Representative - Calgary
Position Description Job Summary HERE WE 'GROW' AGAIN! On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and i
Executive, Media Client Services & Customer Success
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that wil
Passenger Service Agent - SYD
How you'll help us Keep Climbing (overview & key responsibilities) Vision: Deliver world-class service to all customers.Mission: Make every customer feel like the most valued person. As a Passeng
Customer Service Coordinator
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potenti
Client Service Specialist
Responsibilities: Provide superior customer service on our industry-leading Moody's Analytics products.Communicate with clients contacting Moody's Analytics in a courteous, professional, accurate and
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved