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Client Solutions Manager, Amazon
Client Solutions Manager, Amazon-September 2024
Toronto
Sep 13, 2025
About Client Solutions Manager, Amazon

  Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

   

  Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

  We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.  We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.  We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it. 

  As a Client Solutions Manager you’ll serve as a primary client point of contact, oversee campaign execution and project management, and lead many aspects of program management and innovation, specifically within our Amazon (retail media) business unit. In this critical role, you’ll be responsible for understanding clients’ business issues and goals, becoming the trusted “go to person” for clients. You’ll succeed if you’re a natural leader, have exceptional communication and organizational skills, and are a creative problem solver with an instinct to use data.

  What You Will Do:

  Utilize your experience in digital media channels for maximum impact, specifically within the retail media network Act as a key day-to-day contact for assigned clients and vendors; track, escalate and solve client issues Partner with clients to understand their business goals, marketing objectives, and competitive constraints Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results Mentor and provide guidance for other team members Execute and monitor all aspects of campaign setup; measure performance using sophisticated data analysis Contribute to weekly, monthly, and annual client insights and strategy reports; contribute to all aspects of ongoing program analysis Desired Skills and Experience:

  2+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience is required.  3-5+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management Experience with marketing campaign design, campaign management, and analysis Ability to apply innovative thinking to solve complex client marketing challenges Ability to “do what it takes” and manage a complex workload that spans program execution, analysis, and client communications Strong analytical skills, and comfort with MS Excel, data analysis and internet technologies Excellent listening and communication skills with strong ability to create and build relationships Ability to self-manage, juggle multiple priorities and pay strong attention to details Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment Please note that, at this time and for this position, we cannot accommodate long term future sponsorship needs for Canadian work authorization but can accommodate OPT STEM extensions. Please note in your application, if you fall under this category.

  Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

   

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