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Client Solutions Manager
Client Solutions Manager-September 2024
Orlando
Sep 4, 2025
About Client Solutions Manager

  About Us

  Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

  Summary

  The Client Solutions Manager – Show Organizer Event Logistics is responsible for providing clients with a well-rounded planning and service experience. You will be the lead point of contact for planning and execution of events, providing support, consultation, and high-level logistics planning. You will execute the event plan against client’s budget.

  This position will support our Show Organizer group under our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3-4 days per week. The ideal candidate will be located in Orlando, FL.

  Essential Duties & Responsibilities

  Able to lead and manage events up to $1 million per event

  Works with Show Organizer clients to produce events once the business has been sold

  Manages client requirements, expectations, and scope changes per event

  Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments

  Travels to show location to manage event from move-in through move-out

  Responsible for accurate and timely invoicing to be sent to client

  Maintains knowledge of all products and service offerings and assists in upsell to existing clients beyond current contract

  Quotes prices and manages budgets

  Partners with Business Development and Client Relationship teams to renew client business

  Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution

  May be primary producing lead or may be part of a team on the execution of events

  Responsible for maintaining and growing partnerships with facilities/venues

  Entertains clients as necessary

  Education & Experience

  REQUIRED

  2 or more years of related sales, account management, or project management experience

  Excellent customer service and organizational skills

  Ability to learn multiple internal and external systems

  Ability to successfully manage multiple events simultaneously

  Working knowledge of all Microsoft software applications

  PREFFERED

  Bachelor’s DegreeTravel Requirements

  Travel 50% to 75%

  Diversity Commitment

  At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

  #LI-Hybrid

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