Client Services Engineer - Bloomberg Broadway

　　New York, NY

　　Posted Jan 9, 2024 - Requisition No. 122512

　　Bloomberg Broadway builds high-performance distributed systems that make the business of trading and financial assets easier, faster, safer, and more thoughtful for everyone involved. Our technology makes it simple to create, combine, and extend large-scale, high-performance intelligent systems in ways that were never before possible.

　　We’re looking for someone to be a part of a team of exceptional troubleshooters to support the fast-paced world of Fixed Income trading at some of the world's largest financial institutions. This is a unique opportunity to flex every ounce of technical muscle you have to enhance, debug, and fix trading systems that are responsible for billions of dollars of transactions a day.

　　This is your opportunity to be at the forefront of one of the most exciting areas in financial technology – electronic trading. It requires a uniquely focused, yet inquisitive personality that thrives on facing challenges head-on in new and unfamiliar environments. It also requires strong technical acumen across a range of Broadway products and industry standard technologies. You will be backed up by our premier team of developers and have an arsenal of diagnostic tools at your disposal.

　　On our team, you can expect to help us by:

　　Diagnosing and resolving customer trading system issues in real-time using a hands-on approach

　　Interacting with a wide spectrum of people at customer sites, from heads of trading desks to developers and systems administrators

　　Proactively preventing future problems by coming up with both tactical and strategic solutions

　　We’ll trust you to:

　　Handle pressure-filled situations involving millions of dollars of trades while remaining cool and collected

　　Solve issues and questions in production systems to address issues ranging from missing trades to exchange connectivity problems to system outages

　　You’ll need to have:

　　Exceptional problem-solving ability

　　Strong attention to detail, self-management, initiative, and follow-through

　　Excellent written and verbal communication skills

　　Understanding of networking fundamentals / protocols

　　Experience working with Windows operating system

　　A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience

　　We’d love to see:

　　Python programming skills

　　Proficiency with SQL and databases

　　Previous experience in a customer-facing software support role

　　Experience with electronic trading protocols including FIX.

　　Experience working with UNIX/Linux

　　Knowledge of a financial trading businesses, preferably fixed income

　　Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

　　Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

　　Salary Range: 90,000 - 160,000 USD Annually + Benefits + Bonus

　　The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

　　We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.