You could say we're at the center of the center.

　　Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

　　Job Overview

　　Position Schedule: Full-Time

　　Do you enjoy customer service? Are you team-oriented? This critical role is part of the unique home office branch team dedicated to helping Edward Jones associates and their families achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. This valued partner will support a multiple Financial Advisor branch in delivering client service excellence using your unique experiences and background.

　　Instead of working in an individual branch, this role works at our Headquarters location with 9 other peers in the office. We have a very collaborative environment as we work together onsite Monday through Friday 8 am - 5 p m.

　　What you'll do:

　　Build relationships with the financial advisors, clients and associates

　　Consider ways to compliment and contribute to the Financial Advisor's efforts

　　Provide solutions in response to all incoming correspondence from clients

　　Coordinate multiple associate education classes and programs

　　Contribute to the success of HQ Investment Services by participating and supporting new initiatives, projects, or process changes

　　Complete necessary training to stay up to date on the firms changes and regulatory information necessary for the job

　　At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

　　Hiring Minimum: $40895

　　Hiring Maximum: $63295

　　Skills/Requirements

　　What you'll need...

　　2+ years experience in operations and/or sales support position preferred.

　　Strong customer service/administrative experience working in the financial services industry preferred.

　　Excellent verbal and written communication skills

　　Ability to respond and adapt to clients and peers with appropriate tone, organized thoughts, and confidence

　　Ability to respond to written correspondence in a clear, succinct manner using correct grammar, spelling and format

　　Organizational and time management skills with ability to multi-task and follow up appropriately to take issues to resolution

　　Capable of working in a fast paced, team-oriented environment, quickly learning and applying new information

　　Bachelor's degree is preferred

　　Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

　　Awards & Accolades

　　100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.

　　Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.

　　2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.

　　Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.

　　2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.

　　For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.

　　2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.

　　Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.

　　About Us

　　At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

　　In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

　　Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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