VCA Aspenwood Animal Hospital is looking for a Client Service Representative to join our team.

　　We are a busy 5 doctor practice located a few blocks off of I-25 in Denver.

　　Who we are looking for someone

　　Who enjoys helping people and is outwardly friendly

　　Is willing and able to work within a team

　　Who is able and willing to problem solve

　　A little bit about us

　　We have been in our location for a very long time, so we are well established within our community. We work hard to be able to help our clients and their fur babies, with a come in now stance, if the client is worried we want to help. We provide not only general wellness but surgery and dental care as well. We work with several specialists to help provide the best care for our patients.

　　We are open Monday thru Friday 7am to 7pm, Saturday's 8am to 5pm and closed on Sundays. Our Client Service team generally works 5 - 8 hour shift and Saturday's on a rotating schedule.

　　Day to Day our Client Service team works not only with the clients but the entire hospital team. As part of that external and internal client service you will be

　　Answering phones

　　Assisting in scheduling general wellness and surgical/dental procedures

　　Checking clients in and out for their pets appointment

　　Calling new client leads

　　Processing incoming faxes/email requests

　　Relaying information to the doctors, assistants and technician team regarding patient and client needs

　　Processing payments

　　Assisting clients to sign up for CareClub - our wellness plan

　　Fielding client calls and assessing how best to help them and their pet

　　This position pays between $18.29 and $19.29 dependent on previous experience within a veterinary clinic and customer service positions.

　　We are willing and able to train candidates for this position. Regardless of previous experience there is a 4 week training process that all candidates will go through. Once established at the clinic we do have opportunities for growth to other positions, such as veterinary assistant in exam rooms.

　　VCA offers the following benefits:

　　Medical, Dental and Vision

　　Other voluntary benefits, such as legal plans, other insurances for critical illness, hospital indemnity and Group accident, Term life benefits, dependent care flex spending account, commuter accounts, HSA and FSA, and identity protection.

　　Employer provided benefits such as life insurance for the employee, short term and long term disability.

　　Pet health care discount for up to 4 pets

　　Scrubs are provided

　　Ability to transfer to another hospital should you move

　　If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

　　Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

　　The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

　　We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com