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Client Service Representative
Client Service Representative-March 2024
Phoenix
Mar 28, 2026
About Client Service Representative

  VetMED is seeking experienced Client Service professionals to join our team.

  Our CSR team supports our busy 24/7/365 specialty and emergency veterinary hospital. As part of a team of 20 doctors and over 75 support staff, we continually looks for ways to improve the delivery of services to our clients and team members. VetMED's board certified specialties include Cardiology, Internal Medicine, Surgery, Radiology, Dermatology, Critical Care and Neurology, and a team of experienced emergency doctors.

  At VetMED, we have a diverse clientele, a loyal referring veterinary community and a CSR team that strives to exceed the expectations of our clients, team members and patients on a daily basis. If you love working with great people and providing outstanding client service in a fast-paced, supportive environment, come join us at VetMED.

  Qualifications:

  Excellent communication skills

  Must be computer literate; basic computer skills with ability to navigate new software

  Ability to stay positive under high stress situations

  Ability to multi-task efficiently in a fast-paced environment

  Cornerstone experience a plus

  Must be flexible and have open availability, including evenings and weekends, when requested

  Minimum 2 years customer service recommended

  Manage the front desk through greeting clients, checking patients in/out, scheduling appointments and greeting vendors

  Oversee the hospital flow

  Manage cash, credit card and CareCredit transactions

  Discuss payment choices with clients

  Assist with daily administrative duties such as printing, emailing, scanning, uploading, filing, emailing medical records, distributing daily mail and purging charts in system

  Assist in emergency situations by expediting calls to triage staff members

  Perform other job duties as assigned

  Compensation:

  $16 - $20 pending experienceSchedule:

  Su - Wed: 6a - 4pBenefits:

  401(k) with employer matching

  Medical/Dental/Visoin

  Employee Pet discount

  Life insurance

  Short Term & Long Term Disability

  Paid time off

  Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse

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