About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About the Role
As a Client Manager, you will be driving retention and up-selling our existing customers. You will aim to achieve customer satisfaction across the Strategic Federal Government Agencies customer base. Ensuring effective client management, deployment of internal resources, and expanding products and services within the assigned region.
Responsibilities
Meeting Point of Sales goals within assigned accounts and Revenue goals within region
Growing pipeline through active account management and executing a strategic account plan with the client
Owning the overall health and status relationship with the customer
Managing complete sales cycle from opportunity identification through close
Promoting a consultative sales motion at all levels of the organization
Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
Working with clients and internal partners through issue resolution to drive customer satisfaction
Representing product portfolio through speaking engagements, industry events and trade shows
Requirements
Have a Bachelor’s degree
Display proven experience generating new business sales
Have solid interpersonal and presentation skills to partner and collaborate across teams
Have a solid understanding of solution selling value proposition
Display functional knowledge of negotiation process
Demonstrate an ability to work in a team selling environment
Have excellent organizational and time management skills
Have a technical aptitude with computer skills including Excel, Word, PowerPoint, CRM applications
Work in a way that works for you
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy.
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.