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Client Financial Services Representative (Remote)
Client Financial Services Representative (Remote)-March 2024
Springfield
Mar 28, 2026
About Client Financial Services Representative (Remote)

  Job Description:

  CLIENT FINANCIAL SERVICES REPRESENTATIVE

  ACCOUNTS RECEIVABLE

  REMOTE - WORK FROM HOME (Missouri & Arkansas residents)

  Qualified candidates must have experience with insurance coding/billing practices, CPT and ICD-10 coding, EFT's, EOB's, and basic understanding of medical and insurance terminology

  Join our dynamic team as a Client Financial Services Representative and play a vital role in managing insurance, client, and accounts receivable!

  We want you to bring your expertise and enthusiasm to our growing organization and as a remote worker, you'll have the flexibility to work from the comfort of your own home, while still being part of a collaborative and supportive team.

  Key Responsibilities

  Follow up with insurance payers on unpaid or denied claims

  Utilize insurance websites, provider portals, send secure messages, and make phone calls

  Review and follow up on all insurance inquiries and correspondence

  Resolve issues and resubmit or appeal claims with confidence

  Run and analyze reports

  Assure coding compliance with billing and coding guidelines and contract terms

  Identify and resolve trends in aging, document procedures, and streamline processes

  Qualifications

  Experience/knowledge of insurance billing/collection practices, required

  Familiarity with CPT and ICD-10 coding, required

  Knowledge of EFTs, EOBs and basic understanding of medical and insurance terminology, required

  Must be a Missouri or Arkansas resident.

  High School Diploma or GED

  Proficiency in Microsoft Word and Excel

  Strong communication skills and strong customer service skills

  Detail oriented and ability to prioritize work

  Ability to work both independently and as part of a team

  Don't miss out on this fantastic opportunity to work remotely and take your career to the next level! Apply now and join our team of dedicated professionals who are passionate about delivering exceptional financial services.

  Embrace Our Supportive Culture:

  At Burrell Behavioral Health, we foster a culture where our associates are treasured as our greatest asset. We recognize that their fulfillment directly influences the exceptional services we provide. As a valued member of our team, you will be embraced by a supportive environment that encourages your growth and empowers you to harness your strengths through continuous training and professional development opportunities. Here are some of the perks you can enjoy as part of our family:

  Comprehensive Benefits Package: We provide a comprehensive package that includes medical, dental, vision, life insurance, and disability plans. We want to ensure our associates have access to quality healthcare coverage.

  403(b) Retirement Savings Plan: We offer a competitive 403(b) plan with a generous match of up to 4%. We believe in helping our associates secure their financial future.

  Paid Time Off: We understand the importance of work-life balance and provide a generous paid time off program for vacation, holidays, and sick time. We want our associates to have the opportunity to recharge and spend time with loved ones.

  Employee Assistance Program (EAP): We care about the well-being of our associates and offer an EAP to provide confidential counseling, resources, and support for personal and professional challenges.

  Health and Wellness Program: We promote a healthy lifestyle and offer a health and wellness program to support our associates' well-being. This program may include fitness challenges, wellness resources, and incentives for healthy behaviors.

  Employee Discount Program: We believe in rewarding our associates and offer an employee discount program that provides exclusive discounts on various products and services.

  Mileage Reimbursement: For associates who need to travel as part of their role, we provide mileage reimbursement to offset expenses.

  These perks are just a snapshot of the benefits we provide to our valued associates. We believe in creating a supportive and rewarding work environment that contributes to their overall satisfaction and well-being.

  We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

  Burrell is a Smoke and Tobacco Free Workplace.

  About Brightli

  Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

  Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell) and Preferred Family Healthcare (PFH). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

  Brightli Snapshot

  200 locations

  4 states

  19 subsidiaries and/or affiliates

  5k+ employees

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