Clerical Assistant II - Ambulatory Clinics, Multi Organ Transplant - Toronto, Ontario

　　CLERICAL ASSISTANT II, AMBULATORY CLINICS, MULTI ORGAN TRANSPLANTJob Posting #: 928010

　　Site: Toronto General Hospital

　　Department: Ambulatory Clinics - Multi Organ Transplant

　　Reports to: Manager

　　Hours: 35 hours per week; Monday to Friday

　　Salary: $19.63 - $24.54 per hour

　　Status: Temporary Full-Time (approx. 12 months)

　　Posted Date: January 18, 2024

　　Closing Date: February 1, 2024

　　The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

　　The outpatient Multi Organ Transplant (MOT) Program provides service to approximately 4000 patients who are waiting for or have received solid organ transplantation. Patients and donors come from across Ontario and from other parts of Canada. They are assessed for suitability for transplantation in the Assessment Centre, and are supported while they wait for transplant. Following transplant, nurse coordinators functioning in an advanced practice role work closely with physicians to assess the progress of the transplant recipient and make any necessary adjustment to the treatment plan.

　　The CLERICAL ASSISTANT II utilizes judgment and/or decision-making in the provision of the support service required for the MOT Ambulatory Clinic(s), including: performing moderately complex clerical, using office equipment to scan and categorize patient information; providing support with the maintenance of electronic and paper information filing/retrieval methods, systems and/or formats; performing reception activities; registering all new patients to the Clinic(s); performing additional clerical functions, as assigned; performing cross-functional support functions; performing other duties consistent with the job classification, as required

　　Qualifications:

　　Completion of Grade XII or recognized equivalent, health related undergraduate experience preferred

　　Minimum of One (1) year of recent related experience, specifically in data entry

　　Excellent computer proficiency

　　Good organizational and time management skills

　　Strong verbal and written communication skills

　　Excellent telephone, interpersonal and customer service skills

　　Ability to work independently and with a team

　　Experience working in a health care environment preferred

　　Ability to produce work in accordance with Hospital standards

　　Ability to use good judgment in assessing difficult situations

　　Ability to produce work that is accurate and reliable

　　Compliance with confidentiality requirements under UHN Privacy Policy

　　Problem solving skills with good decision making

　　Ability to work well under pressure

　　Knowledge of medical terminology preferred

　　Why join UHN?

　　In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

　　Competitive offer packages

　　Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )

　　Close access to Transit and UHN shuttle service

　　A flexible work environment

　　Opportunities for development and promotions within a large organization

　　Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

　　Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

　　Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

　　UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

　　University Health Network thanks all applicants, however, only those selected for an interview will be contacted.