The Organization: Sierra Management and Technologies, Inc.

　　Sierra Management and Technologies, Inc. (Sierra), provides industry-leading technologies in software engineering and application development. We solve our nation’s most complex, next-generation modernization and readiness challenges across defense, federal, and commercial markets.

　　Sierra is a small, disadvantaged, minority-owned business that values its employees who provide superior services and solutions to our customers. Sierra has a proud history of hiring veterans and encourages those who have served in the armed forces to apply.

　　Sierra is an honored recipient of the following awards:

　　Top Workplaces Regional Award (https://topworkplaces.com/)

　　HIRE Vets Medallion Award

　　VETS Indexes Employer Award (https://vetsindexes.com/)

　　About the Role:

　　Incumbent provide Joint Deficiency Reporting System (JDRS) customer support to activities in the Jacksonville/Cecil Field area of operations. Support includes telephone, email and in person support to include assistance in submitting and resolving issues related to deficient material, publications and software used by the Navy community using the JDRS Website. Position is also responsible for training users in the correct use of the JDRS website.

　　What Makes a Successful Candidate:

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Must haves:

　　Recent experience supporting naval aviation.

　　Knowledge of the Naval Aviation Maintenance Program and related policy guidance.

　　Applicant must be a US Citizen and be able to obtain a security clearance.

　　What to expect in our process

　　Apply by submitting a cover letter and resume for the position

　　Interview with the Hiring Manager

　　Reference checks and Degree Verification

　　Notification of decision.

　　We take care of our employees by providing the following perks and benefits:

　　Compressed Work Schedules (CWS), Flexible Work Schedules, and Remote Opportunities (depending on the role)

　　Medical, Dental, and Vision insurance

　　Flexible Spending Account and Health Savings Account

　　Dependent care Flexible Spending Account

　　Education reimbursement & personal development stipend

　　Short-term disability, Hospital Indemnity, Critical Illness, and Accidental Insurance

　　100% Company-paid Life + AD&D and Long-term disability

　　Generous Paid Time Off policy

　　Paid Maternity Leave (after 6 months of employment)

　　11 federally recognized holidays

　　401(k) retirement plan with Sierra contribution

　　Employee Assistance Program

　　Equal Opportunity Statement

　　Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal-opportunity employer.

　　This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment.

　　We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply.

　　E-Verify Statement

　　This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

　　Department

　　JDRS

　　Employment Type

　　Full-Time

　　Minimum Experience

　　Mid-level