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Claims Examiner - Bodily Injury (hybrid)
Claims Examiner - Bodily Injury (hybrid)-March 2024
Virginia Beach
Mar 31, 2026
About Claims Examiner - Bodily Injury (hybrid)

  Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

  Great Place to Work®

  Most Loved Workplace®

  Forbes Best-in-State Employer

  Claims Examiner - Bodily Injury (hybrid)

  PRIMARY PURPOSE : To analyze and process complex auto and commercial transportation claims by reviewing coverage, completing investigations, determining liability and evaluating the scope of damages.

  ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  Processes complex auto commercial and personal line claims, including bodily injury and ensures claim files are properly documented and coded correctly.

  Responsible for litigation process on litigated claims.

  Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims.

  Reports large claims to excess carrier(s).

  Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.

  Identifies and pursues subrogation and risk transfer opportunities; secures and disposes of salvage.

  Communicates claim action/processing with insured, client, and agent or broker when appropriate.

  ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  Performs other duties as assigned.

  Supports the organization's quality program(s).

  Travels as required.

  QUALIFICATIONS

  Education & Licensing

  Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Secure and maintain the State adjusting licenses as required for the position.

  Experience

  Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage’s, principles, and laws.

  Skills & Knowledge

  In-depth knowledge of personal and commercial line auto policies, coverage’s, principles, and laws

  Knowledge of medical terminology for claim evaluation and Medicare compliance

  Knowledge of appropriate application for deductibles, sub-limits, SIR’s, carrier and large deductible programs.

  Strong oral and written communication, including presentation skills

  PC literate, including Microsoft Office products

  Strong organizational skills

  Strong interpersonal skills

  Good negotiation skills

  Ability to work in a team environment

  Ability to meet or exceed Service Expectations

  WORK ENVIRONMENT

  When applicable and appropriate, consideration will be given to reasonable accommodations.

  Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

  Physical: Computer keyboarding, travel as required

  Auditory/Visual: Hearing, vision and talking

  NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

  The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

  at any time.

  Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

  If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

  Taking care of people is at the heart of everything we do. Caring counts

  Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)

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