Claims Customer Specialist

　　A HYBRID opportunity to join one of the most established and renowned Financial Services companies that has grown in employees exponentially year after year. This company provides insurance products and services to protect banks, loan originators, mortgage services, property investors, and government entities. Lots of

　　opportunities for career advancement from the very first day of training for those looking to grow. Please review the position below and apply if interested. A friendly recruiter will follow up shortly to assist with questions about the position and the hiring process!

　　Work Model: Hybrid

　　Location: Troy, MI

　　Pay Rate: $18 ($19.50 for Spanish Bilingual candidates OR right experience)

　　Schedule: Monday – Friday

　　Training Shifts: 8:30 am – 5:00 pm

　　Shift after training: 9:30 am – 6:00 pm, 10:00 am – 6:30 pm, OR 10:30 am – 7:00 pm (Must be open to either)

　　Employee Value:

　　· 401k, Medical, Dental, Vision, and PTO

　　· Opportunity to earn monthly bonuses

　　· Career advancement opportunities in a stable and growing industry

　　Job Description:

　　· Handle 40-50 inbound calls from customers pertaining to new homeowners claim or existing claims

　　· Navigate between multiple internal systems to identify and offer customer solutions

　　· Research through claim tools to assist customers and provide accurate information

　　· Serve as a liaison between the company, homeowner, and the lender

　　Qualifications:

　　· 1-2 Years of Call Center Experience (Retail customer service will still be considered)

　　· Ability to handle difficult customer service conversations

　　· Efficient using a computer and navigating different software programs

　　· Good verbal and written communication skills

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.