Description

We are offering a short term contract employment opportunity, with possibility of permanent hire, for a Claims Assistant in Overland Park, Kansas. This role is within the insurance industry and will involve office functions, customer service, and data entry tasks. The successful applicant will be adept at using Microsoft Office Suites, including Microsoft Word and Microsoft Outlook, and will play a key role in maintaining our meticulous documentation processes.

Responsibilities:

• Handle and process customer claims in an accurate and timely manner.

• Utilize data entry skills to maintain and update customer records.

• Provide excellent customer service, resolving customer inquiries efficiently.

• Use Microsoft Office Suites to create and manage documents and correspondence.

• Monitor customer accounts and take appropriate actions as needed.

• Maintain a high level of proficiency with Microsoft Word and Microsoft Outlook for communication and task management.

• Assist in various office functions to ensure smooth operations.

• Maintain strict confidentiality and adhere to all documentation protocols.

• Collaborate with team members to improve customer service and claim processing procedures.

• Utilize problem-solving skills to address and resolve issues that may arise during the claims process.

Requirements • Proficiency in Microsoft Office Suites including Microsoft Outlook and Microsoft Word

• Experience in Customer Service, capable of handling customer inquiries and complaints

• Strong data entry skills, ability to input and manage data with accuracy

• Excellent documentation skills, able to create and maintain records and files

• Familiarity with standard office functions, such as filing, answering phones, and managing correspondence

• Ability to multitask, prioritize, and manage time effectively

• Strong written and verbal communication skills

• Basic analytical skills to review claims and determine course of action

• Detail-oriented and organized, especially in a busy, fast-paced environment

• Ability to work well in a team and independently as needed

• High school diploma or equivalent; further education in insurance or related field will be a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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