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Claim Section Mgr
Claim Section Mgr-November 2024
Roswell
Nov 17, 2025
ABOUT STATE FARM
State Farm helps customers protect the things that matter most to them.
10,000+ employees
Financial Services, Insurance
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About Claim Section Mgr

  Overview

  Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

  At State Farm we invest in our employees by providing a competitive Total Rewards package:

  Starting Salary is $126,500 - $168,500 annually. Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

  You are also eligible for:An annual bonus based on individual and enterprise performanceAnnual merit increases401(k) contributionPaid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!Industry leading Tuition Assistance ProgramsWellnessand mental health programs Discounts from hundreds of retailers through our Perks at Work programAnd more!

  This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

  Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

  Visit State Farm Careers for more information on our benefits, locations, and the hiring process.

  Responsibilities

  By joining State Farm, you can feel good knowing you are helping our customers recover from the unexpected. Our Second Line Leaders are committed to leading and developing our employees to ensure they provide the best service for our customers.The selected candidate could be a Second Line Leader in either Auto or Fire segmentsResponsible for management of assigned first line leaders and oversight of their teams, which includes hiring, training, coaching, performance management and salary activitiesLeads team toward desired department and company goals to maintain our position as the industry leaderSets team culture and vision, creating an inclusive and high performing work environmentManages and oversees auto and/or fire claims on behalf of the companyResponsible for the review and control of the operation's quality claim activities including investigations, claim payments, and adjustment expense paymentsHas authority to make decisions in the best interest of our customers and employeesMay engage with internal and external counsel on litigation and legislative/regulatory activitiesResponsible for coordinating, communicating, and implementing new Company programs, policies, practices, and proceduresWill have the opportunity to contribute to high level project work that impacts our customers and organizations as a wholeEnsures compliance with company procedures, applicable federal/state laws, and legal requirementsSuggests methods to update, simplify, and enhance processes, procedures, and technologiesDevelops collaborative relationships by working closely with leaders from other claim segmentsEmployees must successfully complete all required training, including applicable licensing exam(s), MVRs, and background checks required of various state(s).

  Qualifications

  Competitive candidates will demonstrate:

  Prior Property & Casualty Claim handling experience, including litigation management experiences Experience leading other leadersHorizontal/peer influenceInsurance education and/or higher education Experience in leveraging emerging technologyRelevant claims adjusting experience and/or construction backgroundThe following leadership behaviors:Promote and maintain a relentless focus on the customer when making decisionsCandidly assess our environment and tackle challenges head-onInspire and energize people to understand and achieve common goalsExemplify ethical and honest behavior in fulfilling our Mission, Vision, and Shared ValuesDrive pace to achieve results, based on a clear understanding of goals and initiatives

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