Chocolate Academy Assistant

　　Location:

　　Banbury, GB, OX16 3UU

　　At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

　　About the role

　　The UK Chocolate Academy is looking for Academy Assistant to join the team. We are a chocolate centre of excellence where customers come to be inspired and educated on everything to do with chocolate. We are a small, hard working team, looking for a dedicated individual to join us and support us in creating chocolate solutions for everyone.

　　Key responsibilities

　　Support the team in the day to day running of the academy throughout courses, customer visits, virtual events and filming and supporting the requests of the our sales teams

　　Help the team set up the academy in readiness for customers

　　Support the team throughout customer days and courses to provide a high level of customer service

　　Assist the team with the creation of products to support application testing and customer briefs and projects

　　Assist the team with preparation of ingredients and equipment for courses, customer days, offsite visits and filming.

　　Help the team to keep the academy clean and tidy at all times and equipment in proper working order

　　Help the team to welcome and host visitors and customers, providing a high level of customer service and professionalism at all times

　　About you

　　Great customer service

　　Good time management

　　A willingness to help others and a flexibility to undertake many different tasks in the course of a day

　　A passion for chocolate, pastry and bakery applications

　　Level 2 food hygiene certificate

　　NVQ level 3 professional cookery or patisserie - or equivalent

　　Knowledge of Microsoft Word, Excel etc - or equivalent

　　At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

　　If you want to learn more about Barry Callebaut, please find further information here.

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