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Chief Engineer EX
Chief Engineer EX-April 2024
Santa Monica
Apr 2, 2026
About Chief Engineer EX

  Description

  The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting Crescent goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Crescent and brand standards.

  Education & Experience:

  At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree required.

  Supervisory experience required.

  High School diploma or equivalent required.

  Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.

  Current certification and licensing to operate and repair the hotels boilers and chillers as required.

  Must have a valid driver's license for the applicable state.

  Physical requirements:

  Long hours sometimes required.

  Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

  Ability to stand during entire shift.

  Mental requirements:

  Must be able to convey information and ideas clearly.

  Must be able to evaluate and select among alternative courses of action quickly and accurately.

  Must work well in stressful, high pressure situations.

  Must maintain composure and objectivity under pressure.

  Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

  Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

  Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.

  Must be able to work with and understand financial information and data, and basic arithmetic functions.

  DUTIES & FUNCTIONS

  Essential:

  Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.

  Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.

  Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

  Comply at all times with Crescent standards and regulations to encourage safe and efficient hotel operations.

  Train and supervise the hourly Engineering staff and coordinate all scheduling.

  Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.

  Focus the Engineering Department on their role in contributing to the Guest Service Index (G.S.I.).

  Motivate, coach, counsel and discipline all Engineering personnel according to Company standards.

  Prepare and conduct all Engineering interviews and follow hiring procedures according to Company standards.

  Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Company standards.

  Respond to employee emergency situations using information contained in S.D.S. sheets. Keep S.D.S. sheets current and easily available (with Housekeeping Manager).

  Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.

  Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.

  Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.

  Manage energy expenses and continually work towards energy conservation.

  Ensure that the Preventative Maintenance program is implemented and administered according to Crescent standards.

  Evaluate and spot check the work of all staff and contractors or outside laborers.

  Handle guestroom maintenance requests in a timely manner.

  Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.

  Immediately follow up on any alarms to determine the exact location and cause; Determine emergency status and report to Guest Services and/or the General Manager with findings.

  Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.

  Carry and Respond to Radio Calls at all times.

  Act as emergency contact person.

  Attend monthly all-employee meetings and any other functions required by management.

  Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

  Ensure that pool and spa are in compliance with area health codes.

  Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.

  Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.

  Establish and maintain key control system.

  Marginal:

  Be familiar with the organization of Crescent Hotels & Resorts and know the function of each department.

  Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.

  Perform any other duties as requested by the General Manager.

  Perform any other job related duties as assigned.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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