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Chief Administrative Office Strategic Initiatives - WorkSmarter - Associate
Chief Administrative Office Strategic Initiatives - WorkSmarter - Associate-April 2024
New York
Apr 2, 2026
About Chief Administrative Office Strategic Initiatives - WorkSmarter - Associate

  This role sits within the WorkSmarter team, which is a firmwide initiative focused on improving how individuals, teams, and large-scale organizations work together using technology. The group directly supports Lines of Business (LOB), Corporate, and Technology groups in identifying, assessing, and scaling technology solutions directly to employees. The team partners with senior business and operations executives to lead strategic reviews and change management engagements, with technology product owners and external vendors to identify, pilot and assess technology solutions, and with transformation and functional groups to directly scale content to employees. The team also creates resources to market tool benefits and train employees and develops metrics to capture impact related to all program activities, including user engagement, sentiment, and tool adoption.

  The team is looking for an Associate who can support efforts related to work with business partners.

  Job Responsibilities:

  • Supporting strategic reviews to continue to grow the program firmwide

  • Supporting end-to-end planning and execution activities related to high-priority engagements, including project management activities, presentation creation, and executive-level reviews

  • Building an in-depth understanding of technology solutions to identify and translate key benefits to individuals, teams, and large organizations

  • Developing resources related to everyday technology solutions and benefits to be shared with employees firmwide ongoing

  • Organizing forums to with business leads and functional partners to ensure progress on topics such as vendor strategy, governance, training, adoption, and process improvement areas

  Required Qualifications, Skills and Capabilities:

  • Experience - 2-4 years of experience in relevant industry (financial services or technology) and relevant role (innovation, management consulting, or change management)

  • Execution and project management skills - Ability to quickly distill and organize broad-ranging information into a discrete set of activities and consistently impact results

  • Interpersonal skills - Ability to partner with team members, internal clients, and various program stakeholders to support in-flight initiatives and key priorities

  • Communication skills - Ability to create written presentations for executive-level audiences and firmwide employee use, to engage key stakeholders and lead discussions in multiple forums, and to directly deliver presentations to large audiences

  • Technical skills - Ability to leverage core technologies (e.g., proficiency in Microsoft Suite) ability to quickly learn additional technologies (e.g., web design, automation tools)

  • Interest - A passion for technology and transformation-based initiatives; clear entrepreneurial spirit with ability to bring creative solutions to new opportunities

  JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

  We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

  We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

  JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

  Base Pay/Salary

  New York,NY $128,250.00 - $135,000.00 / year

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