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Center Manager
Center Manager-March 2024
Las Vegas
Mar 28, 2026
About Center Manager

  Position : Center Manager

  Location : Las Vegas, NV

  Duties and Responsibilities:

  Maintains Regulatory ComplianceEnsures the compliance of all Center activities with Kedplasma DCOP's (Donor CenterOperating Procedures) and other Company standards and protocols to meet the

  regulatory requirements of the FDA, EMEA, Customer Specifications, and other regulatory

  bodies as required.

  Includes training in all operational areas,

  Ensures proper equipment maintenance, calibration and cleaning schedules as required.

  Maintains freezer and refrigerators within required temperature ranges and maintenance

  requirements. Manages freezer temperature alerts as necessary.

  Ensures the facility is well-maintained, safe, clean, and neat at all times.

  Maintains a thorough understanding of State and Federal regulations (e.g., FDA approved

  Standard Operating Procedures, OSHA, CLIA, IQPP Standards and cGMPs) to maintain

  the highest production standards and ensure facility compliance.

  Reviews test results to ensure that abnormal and reactive test results include prompt unitculling and quarantine, computer entry, execution of lookbacks and final disposition of

  product.

  Quality Assurance review as needed regarding E&A (Error and Accident) and CAPA followup and resolution.

  Holds regular meetings with QAM for revisions and updates to training

  Develops an understanding of NAT testing protocols and maintains IQPP Viral Marker

  Standards.

  Problem ResolutionMaintains all aspects of daily center functions (e.g., personnel, products, donors,computers, etc.).

  Keeps immediate supervisor informed of any irregularities within the center and providesconstructive information about process improvements.

  Minimizes center liability through constant risk management review; including review ofMedical Incident Reports, minor incident logs, and drives effective, timely corrective

  actions.

  Manages all donor incidences including donor red cell loss, over/under draws, donorreactions and behavioral issues.

  Directs donor recruitment techniques and manages customer and donor complaints.Inventory and Sample ManagementEnsures that product shipments and sample submissions are accurate and performed inaccordance with shipping schedules.

  Ensures that center is in compliance with directives on shipping listed in the DCOP andinstructions provided by the corporate logistics group.

  Ensures FDA licensed product; SISPQ (strength, identity, safety, purity and quality).

  Manages product inventory within the Center with assistance of Logistics.

  Responsible for Supervision, Training and Development of StaffTrains, develops, and manages all staff in accordance with the Employee Handbook andPolicy Manual, DCOP's, Training Manual and other established management guidelines

  and regulations.

  Hires, motivates, and evaluates center personnel based on established guidelines.

  Disciplines and terminates center employees and maintains complete, accurate

  personnel records.

  Ensures adequate, trained staff is available to cover the hours of operation in adherenceto regulatory requirements.

  Creates an organizational environment that stimulates the morale and productivity of thework force and its leadership.

  Budget and Fiscal ControlMaintains a professional and courteous relationship with donors that will stimulate donorretention, referrals, and production growth.

  Ensures projected production budget is met in quantity, quality and within required titerrequirements.

  Along with VP of Operations and/or Regional Manager, manages the Center as costeffectively as possible without sacrificing quality, to include employee time management,

  supply management, capital expenditures, donor fees management, etc.

  #LI-EH1

  JOB SPECIFICATIONS:

  Bachelor's degree in science or management related field required. Previous workexperience demonstrating decision making ability, ability to effectively communicate with

  and positively influence people, familiarity with fiscal operations, supervisory

  responsibility, conflict resolution, and customer service.

  Excellent communication skills and ability to conduct oral presentations.

  Excellent people skills which extends to a diverse group of individuals and demographics.

  Three to five years of working experience in a biomedical field preferred or a combination

  of advanced education and related experience.

  Ability to speak, read and write in English. Professional appearance and demeanor.

  Ability to operate computer software including DMS (with training) and Microsoft Office.

  PHYSICAL REQUIREMENTS:

  Ability to sit or stand for up to four (4) hours at a time.

  Ability to tug, lift, and pull up to fifty (50) pounds.

  Be able to bend, stoop or kneel and climb stairs and/or ladder.

  Occupational exposure to blood-borne pathogens.

  Able to travel by plane and drive car.

  While performing the duties of this job, the employee is regularly required to stand; use

  hands to handle or feel objects, tools or controls.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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