Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

　　Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

　　With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

　　Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

　　Responsibilities

　　Responsibilities:

　　Establish strong working relationships with Global and country teams.

　　Create Regional planning best practices and standards to facilitate the prioritisation of value add work, uptime, extend asset life span,

　　Contribute to global teams efforts to create global programs

　　Source insights, queries, and innovations from local team on best practice, standards and innovations

　　Create a regional consensus and act as the regional voice on global programs.

　　CMMS

　　Develop SME knowledge in CMMS system and metrics

　　Create, monitor, and control CMMS metrics

　　Planning

　　Drive consistency in local teams planning methodology across our sites.

　　Monitoring local team adherence to regional and global best practices and standards.

　　Ensure maintenance plans and schedules are in sync with the organization’s maintenance goals.

　　Develop a resource management plan

　　Create local level and regional level reporting.

　　Commercial

　　Contribute to maintenance contract RFI and RFP

　　Project management and change management

　　Project manage and coordinate local teams alignment to new standards and best practices.

　　Approve annual maintenance schedules

　　Lease portfolio

　　Assist with the review of annual maintenance schedules

　　Partner with lessors to share best practices and lessons learned.

　　Data Center Work Environment:

　　Share best practices, assists others in learning role, process, procedures; and mentors others

　　Promotes a culture of safety, security, and compliance in all aspect of datacenter activities

　　Realize the impact of change on others

　　Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

　　Embody our culture and values

　　Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.

　　Qualifications

　　Required Qualifications:

　　High School Diploma or equivalent and 3+ years' experience supporting IT equipment or critical environment industry.Background Check Requirements:

　　Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

　　Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.While not required, we also look for the following Preferred Qualifications:

　　3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).

　　Large scale, multi-site or country level maintenance program lead experience.

　　Basic Data analysis - certification or practical experience

　　Certified maintenance qualifications or PMP certification

　　Proficient in CMMS, Excel, PowerBi

　　Electrical of mechanical or electrical trade qualification

　　3+ years experience working on large scale projects.

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .