CBMS Business Process Analyst - Hybrid Working Arrangements

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　　CBMS Business Process Analyst - Hybrid Working Arrangements

　　Salary

　　$58,836.00 - $80,000.00 Annually

　　Location

　　Denver Metro, CO

　　Job Type

　　Full Time

　　Job Number

　　IHA 06976 01/10/2024

　　Department

　　Colorado Department of Human Services

　　Division

　　AS - Business Technology

　　Opening Date

　　01/18/2024

　　Closing Date

　　2/1/2024 11:59 PM Mountain

　　FLSA

　　Determined by Position

　　Primary Physical Work Address

　　1575 Sherman Street Denver, CO

　　FLSA Status

　　Exempt; position is not eligible for overtime compensation.

　　Description

　　Benefits

　　Questions

　　Department Information

　　This position is open to current Colorado residents only.

　　Please note: This recruitment may be used to fill multiple vacancies.

　　Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

　　Work Unit:

　　Administrative Solutions (AS) provides management and oversight for key administrative and technical services that enables CDHS to achieve its goals. It is responsible for a number of support functions to make our agency as efficient, effective, and impactful as possible. Administrative Solutions comprises Human Resources; Facilities Management; Audit; Business Innovation, Technology and Security; Emergency Management; Legal; and Leadership & Organizational Development.

　　Business Innovation, Technology, and Security (BITS) is responsible for managing the Department’s information technology (IT) providers, including relations with the Governor’s Office of Information Technology (OIT). The division serves as the main point of contact for departmental issues involving technology resources and needs and coordinates activities with CDHS’ program staff for IT support, operations, maintenance, modernization and implementation of new IT systems.

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　　CDHSCareers

　　Description of Job

　　Remote Work/Hybrid: In office 2 days a week, Remote 3 days a week

　　About this Position:

　　This position serves a critical function for the Colorado Benefits Management System (CBMS). It oversees role-based access within the system to comply with agency segregation of duties policy as well as works closely with county security administrators and agency program staff to maintain access profiles. This position reviews CBMS functions and works with agency/county stakeholders to develop and implement controls with the goal of minimizing opportunities for fraud and security lapses.

　　Summary of Responsibilities:

　　CBMS Application Security:

　　Continuously strive to improve CBMS application security processes.

　　Design and maintain CBMS application profiles based on system enhancement projects, help desk tickets, recommendations from counties, etc., based on segregation of duties.

　　Research projects by build month via reading the BRD and TDD to decide if changes should be placed in existing profiles or if a new profile is needed.

　　Reach out to the program area as needed for input on expectations as to how profiles should work.

　　Attend CBMS project elicitations and other walk-throughs as needed.

　　Audit and enforce CBMS security best practices as defined in the Best Practices and Security Workbooks.

　　Provide as needed training to state and county users on how profiles should work and changes be requested.

　　CBMS Application System Access Support:

　　Resolve service desk tickets and emails related to System Access.

　　Communicate/provide guidance for County Security Admins regarding questions, issues and upcoming CBMS project system enhancements.

　　Facilitate bi-monthly meeting for County Security Administrators.

　　Attend and speak to CBMS application security changes in monthly Knowledge Transfer calls.

　　Provide necessary training and serve as a backup for access requests.

　　Maintain CBMS Application Security Documentation:

　　Maintain Best Practices, Security Workbook, State employee access templates, Security Profile and User Type documents.

　　When appropriate, contribute to project documentation in regards to new or revised security access changes

　　Cross train on job functions within the team to provide back-up as needed, and for continual learning and collaboration

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　Bachelor's Degree in related field (e.g, Computer Science, Information Technology) AND Two (2) years of CBMS business process experience required.

　　Please note: This experience must be clearly documented on your application and the supplemental questions must be answered.

　　Substitutions

　　Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

　　Preferred Qualifications:

　　Colorado Benefits Management System Administrative Security windows experience

　　Self-Starter abilities, proven indendependent work habits and decision making.

　　Preferred BA in Information Technology or Computer Science.

　　Experience in Health Facilities Data Analytics.

　　Experience in Healthcare Security and Privacy Compliance.

　　Strategic vision for technology integration.

　　Exceptional analytical and problem-solving skills.

　　Excellent communication and collaboration abilities.

　　Ability to manage and prioritize multiple project tasks in a high-pressure environment to meet deadlines.

　　Ability to work in an unstructured environment, effectively managing time, logical problem-solving and analytical skills with demonstrated attention to detail.

　　Exceptional leadership and communication skills to foster collaboration and engagement.

　　Proven track record in change management.

　　Ability to adapt to changing healthcare technology landscapes.

　　Experience successfully managing projects specifically adhering to strict timelines and budget constraints.

　　Specifically, preferred experience previously managing IT projects.

　　Strong interpersonal skills with the ability to effectively engage and communicate with diverse audiences, various levels of the organization, and individuals with different technical abilities.

　　Conditions of Employment:

　　A pre-employment background check will be conducted as part of the selection process (to include reference checks).

　　The position may be required to occasionally travel in-state to downtown Denver and to Statewide CDHS Health Facilities

　　Must be able to work remotely with technology capacity i.e. Office, reliable internet connection.

　　Follow the direction of CDHS leadership and Covid requirements that are subject to change

　　Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

　　Appeal Rights:

　　If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

　　An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

　　For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

　　Supplemental Information

　　About Us:

　　If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

　　Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

　　Medical and dental health plans

　　Employer supplemented Health Savings Account

　　Paid life insurance

　　Short- and long-term disability coverage

　　11 paid holidays per year plus vacation and sick leave

　　BenefitHub state employee discount program

　　Employee Wellness program (https://coloradostateofhealth.com/)

　　Excellent work-life programs, such as flexible schedules, training and more

　　Remote work arrangements for eligible positions

　　*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

　　information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

　　Our Values:

　　We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

　　Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

　　We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

　　Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

　　We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

　　Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

　　We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

　　ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

　　THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

　　Toll Free Applicant Technical Support