R10028285 Cash Application Supervisor (Open)Location:Independence, OH - Rockside Woods Blvd - Management - AMG-CorpHow will you CONTRIBUTE and GROW?The Cash Application Supervisor is responsible for the daily activities related to the postings of payments to customer accounts, research and resolution of unapplied cash receipts, as well as, research and maintenance of customer information to improve the automated identification of customer payments. This position will provide leadership and direction to a team of cash application specialists. This position will possess strong supervisory skills as well as prior experience related to cash application.Supervise cash application teams related to the daily processing of cash receipts and postings to customer accounts, including payments made by credit card, lockbox, ACH/Wire and branch deposits as well as other adjustments to customer accountsProvide leadership to the Cash Application Specialists related to the research, resolution and reduction of unapplied cash receiptsOversee Cash Applications Specialists related to research requests received by collections teams in order to resolve customer account discrepancies and/or questions.Oversee Specialists related to the research and maintenance of customer relationships in order to improve the automated identification of customer payments.Oversee the process of refunds being processed timely and accurately for applicable overpayments on customer accounts within policy.Interface with Dispute Management, Credit and Collections, branch operations and other associates to troubleshoot and resolve customer payment discrepancies.Oversee deposit reconciliations to the lockbox and systems, as well as other month-end procedures.Monitor/measure customer payment performance, including monthly metrics, and provide support/reporting to the Manager, Cash Applications. Review a variety of reports, documents and on-line data systems to research problems.Develop, implement, and monitor standard operating procedures (SOPs) to ensure cost effective work flow in research and resolution of unapplied cash, investigate methods of improving the capabilities of the organization through changes in structure, technology or method. Design reporting tools to assist in analyzing and disseminating large amounts of data.________Are you a MATCH?Bachelor's degree in finance/accounting or related field preferred. In lieu of degree requirement, four additional years of accounts receivable, cash application and/or credit & collections related experience may be considered.Experience should include an established proven track record of success in prior positions supervising the cash applications function including experience with automated cash applications.A strong "client service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.Strong organizational, team-building and people development skills. The ability to work and navigate within a complex organization.Strong communication and leadership skills and the ability to assume increasing responsibilities in a rapidly-changing environment.Ability to understand the impact on new technologies on processes and costs.Proficient in Google suite applications and Microsoft Office (Word, Excel) as well as a demonstrated ability to utilize financial applications within SAP. Advanced knowledge and proficiency in SAP and Microsoft Excel a plus.Ability to manage multiple priorities and juggle between divisional and corporate management demands.Ability to analyze and disseminate large amounts of data.EOE AA M/F/Vet/DisabilityQualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientatio