Description
POSITION OVERVIEW
The Case Manager Supervisor assesses the mental and emotional functioning of residents and administers services for necessary treatment at our commercial hotel for migrant families. She/he provides supervision to the Case Managers through case analysis, service planning, and supervisory process. Provides direct treatment services and issues referrals on an as-needed basis.
Salary: $50,000 - $57,000
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for the supervision of Case Managers.
Provides administrative and group supervision.
Coordinates staff training, meetings, and supervision and ensures another opportunity for the professional development of staff.
Coordinates mental health referrals.
Attend consortium meetings, e.g. with DHS and others, to discuss issues pertaining to service delivery.
Coordinates mental health/psychiatric care and referral.
Develop a resource of network social services providers.
Chairs case conference meetings and coordinated service plan implementation.
Develops and facilitates group meetings.
Monitors resident records for compliance and best practices.
Functions independently in times of facility coverage, including responsibility for appropriate action in crisis situations per agency procedures.
Attend monthly staff meetings and case conferences.
Regularly assess the safety and well-being of all clients
Participate in weekly individual and group supervision with Director.
Participate in training seminars conducted to enhance and develop clinical skills.
Function independently in time of facility coverage, including responsibility for appropriate action in crisis situations per agency procedure.
Assist with reports and program evaluation.
Reviews progress notes and service plans.
Monitors client compliance
Develops strategies for engaging individuals with trauma histories.
Perform other duties as assigned by the Director of Social Services
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
Associate degree /Bachelor preferred.REQUIRED SKILLS AND EXPERIENCE
Five years of experience, working with homeless individuals and their dependent children.
Demonstrated sensitivity and experience with and/or knowledge of homeless families, including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly, and individuals with substance abuse and/or mental health issues.
Familiarity with DHS regulations and DHS Cares Reporting
Experience with supportive group facilitation
In addition, must have training and experience in assessing the vocational and educational needs and aptitudes of clients, thorough familiarity and success with engaging clients experience assisting eligible clients through the process of obtaining Public Assistance, Medicaid, and other benefits.
Employees must be computer-literate and must have knowledge of Microsoft Office applications.
Excellent written and verbal skills are required.
Work with other departments, agencies, systems, and institutions to maximize scarce resources.
Ensure Quality Assurance and Best Practices in service delivery.
Employees must be computer-literate and must have knowledge of Microsoft Office applications.
Excellent written and verbal skills are required.
Collaborate with other departments, agencies, systems, and institutions to maximize scarce resources.
Ensure Quality Assurance and Best Practices in service delivery.
Urban Resource Institute provides equal employment opportunities to all employees and applicants. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All new hires, interns and volunteers must provide proof of COVID-19 vaccination prior to their start date unless they have requested a reasonable accommodation for medical, disability or religious reasons from URI’s People & Culture, [email protected].
Qualifications
Education
Required
Associates or betterPreferred
Bachelors or better in Human Services