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Case Manager Homeless Services
Case Manager Homeless Services-March 2024
Pittsburgh
Mar 29, 2026
About Case Manager Homeless Services

  Employment Type:

  Full time

  Shift:

  Day Shift

  Description:

  RESPONSIBILITIES/REQUIREMENTS

  Masters Degree in Social Services with 1 year of related social service experience OR

  Bachelors Degree in Social Services with 3 years of related social service experience OR

  Associate's Degree in Social Services with 4 years of related social service experience OR

  High-school diploma/GED and 8 years of related social service experience

  Act 33/34/73 Clearances

  Valid Driver License

  Ability to drive an organization vehicle

  Pre-employment drug screen

  Work Schedule: This is a Non-Exempt (hourly) position

  Monday – Friday, 8am-4pm, with flexibility to meet consumer and/or program needs. Some non-traditional hours (evenings, weekends, and holidays) may be required.

  Great Benefit Package: (Benefits start Day 1 of employment)

  403B with employer match

  Paid Time Off (PTO)

  Medical, Dental, Vision

  Life Insurance

  Paid Holiday Days

  Plus more………

  ABOUT THE ROLE

  We’re looking for a case manager with the ability to collect and analyze information and use independent judgment and discretion in decision making.

  The ability to understand and grasp the principles and practices of providing quality services in a community health care environment, and the skill sets to manage complex situations related to individuals who have experienced homelessness, potential substance use/behavioral/emotional problems.

  Commandment of effective oral and written communication skills, excellent listening, interpersonal skills, and a high, detailed level of computer literacy and faultless accuracy in maintaining and managing sensitive data is essential such as external data reporting through both the Allegheny County Department of Health and Human Services HMIS System and Pittsburgh Mercy’s Avatar Electronic Health Record.

  Must be able to maintain a high level of confidentiality and be able to work effectively with all levels of the organization, outside providers, and landlords.

  ABOUT YOU

  To be successful in this position, he/she must demonstrate through action best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness.

  If you’re an effective, inspiring person who’s solutions-focused, an ace troubleshooter, and experienced with community-based care, we’d love to hear from you!

  .

  ABOUT PITTSBURGH MERCY

  We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

  Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

  Mental illness and substance abuse

  Physical health needs

  Intellectual disabilities

  Traumatic events or circumstances, including homelessness + abuse

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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