About Us

　　World Insurance Associates is a unique insurance and professional services organization offering top products and services from major providers, combined with attentive service from local agents.

　　Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.  Click here to learn more about World (https://www.worldinsurance.com/our-story)

　　About the Role

　　As a key part of World’s Corporate Operations, the Carrier Administration Team works closely with all World Insurance branches and our network of insurance carriers to maintain accurate information related to World’s carrier codes. This role is responsible for processing and maintaining all workflows related to carrier forms and carrier code administration for World insurance and our newly acquired agencies. 

　　Responsibilities

　　In depth understanding of each carrier’s contract transfer requirements

　　Continuous interaction with carrier representatives to ensure completion of carrier code transfers

　　Validate, administer, and maintain insurance producer appointments as required by each carrier

　　Complete all submissions to insurance carriers per each carrier’s requirements

　　Integrate carrier book of business transfers for newly acquired agencies agents/agencies accurately in a timely manner

　　Evaluate KPIs to ensure timely delivery of services

　　Continuously monitor and respond to emails and tickets submitted to the team’s inbox from World employees and carrier partners

　　Coordinate with carrier placement leadership to approve and administer new carrier appointment requests

　　Collaborate with the licensing and the carrier credentials teams with the goal of seamlessly integrating new acquisitions and supporting existing World colleagues with their carrier needs

　　Operate within company’s workflows and procedures

　　Qualifications

　　1 - 3 years' experience in the insurance industry

　　High School Diploma or GED

　　Strong administrative and computing skills, including SharePoint and Microsoft Office (Word, Excel, PowerPoint, and Teams)

　　Self-motivated and driven with a sense of urgency and ability to balance and meet competing deliverables

　　Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

　　Ability to multitask, prioritize, and use discretion when handling sensitive information

　　Highly organized, collaborative team player with strong attention to detail

　　Ability to use creativity to solve problems and drive continuous improvement

　　Desire to be challenged in a rapidly growing, continuously evolving environment

　　Excited about the opportunity to join a high growth company

　　Equal Employment Opportunity

　　At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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