UPDATED WAGEThis position provides comprehensive care coordination for individuals experiencing homelessness or housing instability.  The Specialist works with participants to develop individualized support plans to achieve housing stability and move toward self-sufficiency, while meeting them where they are at, this may be inside or outside the office. The Specialist interacts with diverse community supports, including behavioral health, substance abuse treatment, physical health, criminal justice, benefits management and employment.  

　　JOB DUTIES and RESPONSIBILITIES INCLUDE:

　　1.

　　Coordinate care that is safe, timely, effective, efficient, equitable, and client-centered.

　　2.

　　Accept case assignments in a timely manner, review case progress, and determine program exits.

　　3.

　　Help clients achieve wellness and autonomy.

　　4.

　　Complete comprehensive assessments in the domains of housing, health, financial stability, food, employment, transportation, and other key areas as appropriate.

　　5.

　　Work collaboratively with a client to identify goals, steps to achieve goals and resources needed to achieve self-sufficiency.

　　6.

　　Maintain regular communication with tenants, landlords, community partners, and management.

　　7.

　　Educate and inform applicants of program requirements and responsibilities.

　　8.

　　Provide skills training in household budgeting. Inform clients of available assistance with financial resources, such as the Earned Income Tax Credit and Working Families Tax Credit.

　　9.

　　Advocate and refer for services, including financial assistance, tax assistance, legal aid, housing, job placement, education, primary healthcare, mental health, substance treatment, and other client-identified needs.

　　10.

　　Coach participants to improve self-advocacy by encouraging them to identify needs, present possible solutions, complete action steps, and communicate effectively.

　　11.

　　Complete all required documentation, including but not limited to stability plans, client eligibility, enrollment, tracking, and contacts with or on behalf of individual participants.

　　12.

　　Daily data entry into EmpowOr and HMIS relevant to their clients.

　　13.

　　Meet and maintain pre-established caseload and billable units.

　　14.

　　Collect data and prepare reports as mandated by program procedure within the agency.

　　15.

　　Attend scheduled interdisciplinary team meetings and supervisory sessions.

　　16.

　　Positively represent Community Action in the community, including external meetings and forums. 

　　17.

　　Bilingual English/Spanish Specialist: may assist with outreach and engagement with Spanish-speaking individuals and communities. May provide interpretive services and consultation to ensure cultural competency for all programs at CA.

　　18.

　　Participate in agency meetings and trainings as required.

　　19.

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