At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Position Summary:

Cardiac Implanted Electronic Device (CIED) Technician will provide thorough, proficient interrogation, and re-programming of CIED commonly known as implanted loop records (ILRs), pacemaker (PPM), and defibrillators (ICD). These cardiac device patients may be seen in person or be contacted by a representative via phone. Technicians may be responsible for initial device interrogation, preliminary report generation, and alerting providers or registered nurse to urgent issues requiring further attention.

Essential Duties:

Interrogates, reprograms and performs function analysis of CIED programming per provider order or protocol and under supervision of providers, inclusive of MD, PA, and NP.

Displays efficient knowledge and usage of various device programmers such as Boston Scientific, Medtronic, Merlin, and Biotronik.

Relays physician recommendations to the patients related to device adjustments.

Helps to coordinate remote monitoring programs such as Latitude, Carelink, Merlin.net, and Biotronik.

Displays knowledge of concepts related to the CIED interrogation and function analysis.

Displays knowledge/expertise to recognize normal vs. abnormal device function during device interrogations, and identify sub-optimal device programming for patients.

Documents appropriately to ensure correct coding of device services for accurate and timely billing.

Helps manage device patients through maintenance of data base and retrieval of data as requested.

Helps ensure timely scheduling of remote device monitoring (to include troubleshooting of disconnected home monitors) and in-office device checks.

Registers patients in appropriate web-based monitoring systems.

Schedules appropriate device check follow-ups (in-office or remote).

Assists with other duties as appropriate including but not limited to processing remote transmissions and communicating with outside organizations.

Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.

Maintains regulatory requirements.

Confidentiality: Maintains confidentiality of information at all times.

Safety: Demonstrates and understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.

Education and Experience:

Graduate of an accredited degree program or high school diploma

Current American Heart Association Healthcare Provider Basic Life Support (BLS) required

Additional Preferred Qualifications:

Two years’ experience in managing CIED patients or equivalent years of CIED Industry experience

Certification by a device management accredited program

Paramedic or healthcare provider with proven ability and experience with cardiac devices

Experience reviewing or managing remote monitors including Latitude, Carelink, Merlin.net, and Biotronik.

Associate or Bachelor degree preferred but not required.

Knowledge, Skills and Abilities:

Demonstrates ability to work within various electronic programs

Self-motivated and able to work well independently.

Exceptional attention to detail and accuracy.

Knowledge of Cardiovascular terminology.

Ability to engage patients and team members utilizing the CMH Experience Standards

I am creating a warming, caring, and non-judgmental environment

I am actively listening and seeking information

I am honest, truthful, and consistent

I am respectful, treating all individuals with dignity and empathy

I am serving as a role model, taking both initiative and ownership when appropriate

I am working collaboratively and demonstrating teamwork

I am resilient and adapt to change in positive ways.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO

Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.

Central Maine Healthcare System

The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.

If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!

Diversity and Equal Employment Opportunity

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.