In the role as CAPA Manager within Corporate Quality, you will contribute to our purpose of Bringing People Closer.

　　The overall objective for the CAPA Manager is to continuously develop and optimize the CAPA system and -processes, ensuring that GN is at the forefront of manufacturing high quality hearing aids.

　　GN is on a transformation, moving from primarily being technical/ R&D - driven towards a future, where new products are being developed with a stronger market and customer centric vantage point.

　　This is an exciting opportunity to take part in this transformation and change agenda throughout the Quality area to enhance and sustain a world-class quality and compliance function and culture.

　　The Team you will be part of is a team of seven people, reporting to the Head of Quality Systems, Kim Glenert. This team is ensuring efficient systems, regulatory compliance, and quality improvement work.

　　As CAPA Manager will have one direct report who is a Quality Coordinator.

　　Your contribution is appreciated, as you will be the overall responsible for management of the Corporate CAPA systems and for the management of the CAPA processes. Furthermore, you will participate in audits and handle specific CAPAs along with the implementation of learnings based on these CAPAs.

　　Key responsibilities:

　　Management of CAPA Systems and CAPA Processes

　　One direct report (Quality Coordinator)

　　Facilitate the CAPA process throughout the organization, including change facilitation.

　　Prepare and facilitate regular corporate CAPA decision board

　　Follow up and measure progress of corporate CAPAs

　　Monitor local CAPAs and influence CAPA handling locally

　　Prepare KPIs and reports monthly for local stakeholders and quarterly for management reviews

　　Maintain and develop processes and procedures in the corporate QMS (processes related to CAPA in particular)

　　Ensure relevant stakeholders are familiar with the CAPA system and provide training as necessary.

　　Drive CAPA actions through good problem-solving tools (DMAIC, Lean, Fishbone, 5 Why’s) and statistical tools used in CAPA execution.

　　Participate in major improvement project for CAPA´s (Apollo 11 upgrade)

　　Improve and mature CAPA best practice globally via mentoring and training.

　　Travel activity: max. 10 days per year​

　　​​Workplace: ​GN HQ in Ballerup, Denmark

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　　To succeed in the role, we imagine that you have the following:

　　Educated at bachelor’s level, preferably in engineering or another relevant technical field.

　　Solid relevant experience with handling of CAPAs within a regulated industry, preferably in Medical Devices.

　　Excellent problem-solving tools and an analytical mindset

　　Experience with risk management techniques.

　　Knowledge of Quality systems and/or quality techniques.

　　Strong collaboration and stakeholder management skills

　　Ability to listen effectively and to invite response and discussion to achieve the best strategies and solutions.

　　We expect you to be committed leader with an empathetic approach.

　　Fluent in English – spoken and written

　　We encourage you to apply

　　Even if you don’t match all the above-mentioned skills, we gladly receive your application if you think you have transferrable skills. We highly value the right mindset; motivation and energy and we believe that the right personal competencies are highly important for creating success.

　　We are dedicated to an inclusive recruitment process and all applicants will receive equal consideration for employment.

　　Join us in bringing people closer

　　GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

　　How to apply?

　　To apply, use the ‘APPLY’ link no later than February 20th, 2024. Applications are assessed on a continuous basis, so don’t wait to send yours.

　　You are welcome to use our Quick Apply function, where you only submit your up-to-date CV, including a few sentences outlining you motivation for applying – quick and easy.

　　We encourage you to submit your CV without a photo to ensure an equal and fair application process.

　　If you would like to know more about the position, please contact Kim Glenert, Head of Quality Systems: [email protected]

　　We hope you will join us on this journey and look forward to receiving your application.

　　#LI-GNGroup

　　GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

　　GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

　　By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

　　The GN-owned brands that are responsible for bringing these technologies to life:

　　Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

　　Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

　　Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

　　Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

　　If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .