Call Centre Project Agent / Coordinator

　　PURPOSE:

　　▪ Provide education in proper administration, dosage, side effect management, nuances to the

　　product and basic disease state education to HCP-referred patients and their caregivers

　　MAJOR RESPONSIBILITIES:

　　• Conduct training with patients in HCPs office/home environment

　　• Work with customer sales in introducing PSP program/service available for their patients

　　• Collaborates with the project leader and customer in developing and implementing business

　　goals, objectives, and marketing strategies

　　ADDITIONAL EXPECTATIONS:

　　▪ Under guidance of the Project Leader/Manager, collaborates with customer in the development

　　of educational resources

　　▪ Completes all reports and written assignments in a timely, accurate, and thorough manner

　　EDUCATION:

　　▪ RN Certification Required

　　▪ Bachelor’s Degree Required

　　REQUIREMENTS & Preferred Experience:

　　• Minimum 1 year clinical experience as a nurse/nurse educator

　　• Teaching/training experience recommended

　　• Current nursing license in good standing

　　• Willingness to travel as required

　　• Possess a valid driver’s license preferred

　　( 1- year contract basis project delivery )

　　QUALIFICATIONS AND SKILLS:

　　▪ Demonstrates proficiency in the following:

　　o Written and verbal communication skills

　　o Presentation skills: formal and informal to small groups

　　▪ Able to:

　　o Travel to meet the needs of the geographical territory

　　o Assimilate and learn new information quickly

　　o Adapt to a variety of clinical settings: HCPs office or patient visit

　　▪ An ideal candidate is:

　　o Able to function independently with minimal day-to-day supervision and oversight

　　o Enthusiastic, projects a positive attitude, and easily adapts to change

　　IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

　　IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

　　To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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