Home
/
Comprehensive
/
Call Center Specialist (18851)
Call Center Specialist (18851)-March 2024
Biloxi
Mar 30, 2026
About Call Center Specialist (18851)

  This is a remote Call Center Specialist position.

  Responsibilities: Works collaboratively with other call center personnel to support and coordinate patient care efforts. Manages manual and automated call schedules for patients by assessing Medalogix-identified patients who are at risk for readmission to the hospital. Maintains records of customer interactions, recording details of communication, data obtained from interaction, comments, as well as guidance provided and actions taken. Responsible for informing Case Managers of identified patients and appropriate follow-up notifications generated by manual or automated calls. Investigates, addresses and works to resolve questions and concerns as needed. Communicates with call center staff as needed, and at the direction of the Director, to ensure effective coordination. Complies with policies, procedures and regulatory mandates including but not limited to abiding to the terms of the Amedisys Compliance Program. Performs other duties as assigned.

   

  Qualifications: High School graduate or equivalent. Six (6+) months experience in healthcare, preferably with telephonic patient interaction. Basic knowledge of medical terminology. Strong computer software and data entry skills.

  An EO/AA Employer

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Shift Lead
Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for t
Director of Cybersecurity Incident Response (US Remote/Hybrid)
Your Impact: At Jacobs, we’re always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look to the future with great optimism and focus. We don’t
Print Production Lead
Description The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our custo
Part Time Houseman - R-0055407
Job Description Summary The House Attendant (HA) works with the Housekeeping Management Team toassist Room Attendants on assigned floors or buildings by collecting dirtylinens and transporting to the
Medical Assistant
Details Sign-on bonus: $3000 Department: Ascension Medical Group Clinic Schedule: Full-time/ 40 hour/week. Monday Through Friday 8am to 4:30pm Hospital: CSM Hospital Ozaukee Location: 13111 N. Port W
Mail Services Associate M-F(5AM-2PM)
17.00-18.00 per hour DOE | Charlotte, NC, USA | Hourly | Full Time Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm fo
Restaurant Assistant Manager
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discoveri
FORESTRY MAINTENANCE ADMINISTRATOR - SES - 42003460
FORESTRY MAINTENANCE ADMINISTRATOR - SES - 42003460 Date: Jan 19, 2024 Location: TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32302 TALLAHASSE
07 - Engineer, Manufacturing Process
Req ID: 119456 Remote Position: No Region: Americas Country: Mexico State/Province: Nuevo Leon City: Apadoca General Overview Functional Area: Engineering Career Stream: Process Engineering Manufactu
Fresh Food Manager - Retail
Req ID: 427681 Address: 214 South Hwy 100 Webbers Falls, OK, 74470 Welcome to Love’s! Where People are the Heart of Our Success Fresh Food Manager Working at Love′s as a Fresh Food Manager is a rewar
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved