Confirmation Call Center Manager

　　Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

　　America’s number one growing acrylic bath company, is looking to hire an experienced Confirmation Call Center Manager in our West Monroe, Louisiana office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

　　Job duties include:

　　Schedule and confirm appointments

　　Hire, train and manage Call Center Representatives

　　Answer inbound calls and make outbound calls

　　Customer Service

　　Manage sales reps schedules

　　Achieve weekly and monthly quotas

　　We have an excellent compensation package for this position that includes a salary and bonus opportunities.

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